Stories Section Trashed!

I see Roy and Sharon have lifted my Caractacus stone from Exmoor and taken it to Spain with them.  At least we can add stories and the photos are sharper but they still need resizing first.

Unless the issues surrounding the Story Section can be resolved it might be best to start again and delete all previous stories? I know from personal experience a lot of work goes into submitting stories but unless they can get the migration right, starting again might be the best option?

David

I've just come across an external link to one of our past 'stories'-Postcard from Coimbra' which someone once thought was worthy of interest. Out of curiosity I followed the link, only to find that the photos were and still are missing, and are replaced by a random selection of photos and blanks. 

I was always encouraged that other people liked our postcards. It's still disheartening to see the disregard that the software managers showed for our efforts. Perhaps an apology would be appropriate, and then the pre update files could erased rather than let them exist in their tattered state.

As I've mentioned before, ChasnCath, it's thanks to your efforts and wonderful postcards, along with others, that we followed and enjoyed our best ever camping experiences in Croatia.

It is becoming increasingly apparent that 'the Club' is employing people who are either incompetent or who are simply not up to the task in dealing with modern technology.

Not only has the re-branding been thoroughly considered or correctly delivered, irrespective of anyone's views on it, the latest magazine also has glaring photographic mistakes in it and there's more adverts than 'content' (probably to pay for the aforementioned!)

'We can appreciate that change can seem daunting, so we want to reassure you that this is still the same Club you know and love – we're just building upon your Club’s success to make sure it flourishes for many years to come'.

Really?? 

Thank you from someone who really enjoyed your efforts 

As someone who used to work with computers, it's becoming increasingly obvious that this forum software is very poorly 'written' behind the scenes.

It seems that two topics with the same title start to link together even if they were added on completely different dates and by different original authors.  This means that old posts are 'resurrected' and become part of much newer posts with the same title.

A current example of this is the ACSI ID Card post in the Overseas section, where Jamsdad started a new discussion, in late April to which I responded. Now the 'thread' states that it was started by Hitchglitch three months ago, and the two different threads have linked together.  Sometimes you can see only the recent additions, started by Jamsdad, sometimes you can see only the old posts in the thread started by Hitchglitch and sometimes you can see them all - depending on how the post is accessed.  I can see four posts if I go into the thread one way, Jamsdad, myself, Jamsdad again and Pippah, but if I access it another way there are more twenty one posts, the last added by IanH on the 29th April, and discussing Croatian campsites and the legality of passports being held by reception.

This indicates a fundamental flaw in the 'code' used to write the forum (if not the rest of the website as the CL section seems to have a similar problem to stories) and it does make you speculate as to who did the work, and how competent they were.

A real lash up, stories and reviews.  I have decided not to post anymore stories and to be honest I only give the story section a cursory glance now and then

So now we know who the club "consulted " before the lash up of the "rebrand" was instigated, its all becoming clear now

'We can appreciate that change can seem daunting, so we want to reassure you that this is still the same Club you know and love – we're just building upon your Club’s success to make sure it flourishes for many years to come'.

No, I don't get that warm, cosy and loving feeling of belonging to a club.  

Well said ValDa and OP. I had spent time doing dozens of reviews, mainly for CLs and a few Club Sites, only to find he vast majority missing, so I no longer do them on here. I see doing a review as essential for CL owners, like to thank them for what is provided, so I leave reviews, and photographs on a more reliable and user friendly forum, Caravanchat. 

There's a fundamental lack of communication in areas of the web site that aren't functioning properly. The CL section has perhaps suffered the most, it lacks an explanation on it's front search page that searches and reviews are missing and there is work in progress. The story section needs a reference to archive errors. The rally section lacks a location search and this should be acknowledged. Malfunctions in the CT area continue without any explanation. This should really be normal business practice to help customers and provide them with information, even if it's only a basic apology. These errors of judgement come from a senior management level in the club.