Social Media in general

Firedragon replied on 03/06/2017 12:08

Posted on 03/06/2017 12:08

At the National in Sandringham this year I attended a presentation on Social Media given by Graham & Hannah from the Clubs Social Media team, they tried to cover all forms, Twitter, Instagram etc but it quickly became apparent that most of us in the audience were mainly interested in Facebook and (thankfully) only one person put their hand up and asked 'What is Club Together?' Hopefully they will now explore the website and find us here in person laughing

After much talk about security online in general, a good question was "Do the Club have a 'How to set up safely...' discussion topic for those that don't do all the jargon you get in most Help sites. It was difficult to explain that every different format ie, desktop, laptop, tablet, phone has its own quirks to surmount and both this forum and the Clubs Facebook page appear different in each format, there is not an easy step guide to setting up a profile. So perhaps this topic can be addressed here for anyone having difficulties to ask for help?

 Alison

Bakers2 replied on 03/06/2017 13:11

Posted on 03/06/2017 13:11

Thank you for attending and raising CT on our behalf. Maybe things will improve. 

I do use Facebook but don't want to friend the club. I have looked at there FB page and it's very hard to follow a topic. In fact the suggested post that pops up on my FB page has added comments since I last perused but I can't find ghee instantly and I don't want to trawl through a month of posts that I've already read.

 I do notice that any comment eg signage gets a very quick response from a named club official very quickly. I did start a thread about FB and CT. Subjects such as signage, it was the example I used on the thread, had a fb comment some hours later whereas a CT thread running for pages hadn't received any comment. The comment was about not seeing the signs outside sites and the reply was we are looking at the positioning of signs.  Flannel it may havd been but an acknowledgement it definitely was. Since the upgrade I am stunned by the lack of official comments on any of the threads. I'm not complaining but threads are not having posts Deleted User or being closed as they once we're,  probably because less people post now and we are abiding by the rules? 

It think FB could be great for instant things but CT offers so much more. If you want to know about journey routes, campsites, fixing something, non ehu etc etc CT is the place. If you like it's FB plus cos there are trivia type posts. There is so much knowledge among members I can't see how FB could outdo CT. 

Losing CT would be a very backward step in my opinion.

DavidKlyne replied on 03/06/2017 14:30

Posted on 03/06/2017 14:30

I imagine that the Club, who came to Facebook very late, had an eye to attracting non members or younger members who don't do traditional forums. The fact that you get answers may well be to do with the age group of staff looking after the page. If they are used to Facebook they will be more incline to get involved. However there is some signs of waste of resources. I was looking at a post about towing mirrors which would have been answered here almost immediately. However the Facebook staff wanted to refer it to the Technical Department so you do have to ask if they are being a bit OTT. As it happened I suggested that they might want to post on Club Together which the staff member agreed might also be a good idea but why didn't they think of it? 

David

Firedragon replied on 03/06/2017 20:14

Posted on 03/06/2017 20:14

Sadly I do wonder if CT would have got more than a passing mention if I hadn't happened to be there, they went to some length to explain why the Club was interested in Facebook with slides showing how one post can spread pyramid-style and bring more and more publicity - obviously something that doesn't happen with CT frown.

Alison

relaxatresthaven123 replied on 16/07/2017 18:18

Posted on 16/07/2017 18:18

As a cl site we try to promote ourselves and one way of doing this is by using Facebook.We put a lot of effort into our page Resthaven Farm Cl Site. 

I do follow Caravan and Motorhome Club o Facebook but they mainly promote Club Sites

DavidKlyne replied on 16/07/2017 19:35

Posted on 16/07/2017 18:18 by relaxatresthaven123

As a cl site we try to promote ourselves and one way of doing this is by using Facebook.We put a lot of effort into our page Resthaven Farm Cl Site. 

I do follow Caravan and Motorhome Club o Facebook but they mainly promote Club Sites

Posted on 16/07/2017 19:35

Interesting what you say but do your actual customers come to you via Facebook or via the Club CL page/handbook. I tend not to use CL's but my impression is that many users are in the older age group (I stand to be corrected of course) who may well not be avid Facebook users. 

David

obbernockle replied on 17/07/2017 15:13

Posted on 16/07/2017 19:35 by DavidKlyne

Interesting what you say but do your actual customers come to you via Facebook or via the Club CL page/handbook. I tend not to use CL's but my impression is that many users are in the older age group (I stand to be corrected of course) who may well not be avid Facebook users. 

David

Posted on 17/07/2017 15:13

I don't like FB or the others and don't use them.I cannot see any reason for their existence. We are not old, at 72 we have hardly started. We've used CLs for about 45 years, relying mainly on the handbook. Occasionally these days a quick look at Google Earth.

InaD replied on 17/07/2017 16:51

Posted on 16/07/2017 19:35 by DavidKlyne

Interesting what you say but do your actual customers come to you via Facebook or via the Club CL page/handbook. I tend not to use CL's but my impression is that many users are in the older age group (I stand to be corrected of course) who may well not be avid Facebook users. 

David

Posted on 17/07/2017 16:51

I'm another member who doesn't "do" FB, and any CLs we use are found via the website and/or handbook.  Like obbernockle above, we don't consider ourselves old in our 60's, but FB is not our thing.

Firedragon replied on 17/07/2017 19:37

Posted on 17/07/2017 19:37

Being a CL user for 30 years now obviously I always used the handbook exclusively in those pre-PC days, but nowadays FB is a great tool for CL owners if only because they can put unlimited photos and loads more information than you get in the book OR on this website. I still look up CLs on here first but I will now also check out if they have a website or FB page too, after all you can never have too much information can you.

Alison

 

Firedragon replied on 17/07/2017 19:42

Posted on 17/07/2017 19:42

PS... for ralliers many centres now seem to have a facebook page as well as their website now too, though most are closed groups (for non FB users that just means you have to ask to join the group to see it) this means you can ask questions about the rally/venue/programme etc before you book without the hassle of trying to get the marshals on the phone.

Alison

DavidKlyne replied on 17/07/2017 21:00

Posted on 17/07/2017 21:00

Alison

As you know I am a Facebook member I have no issues with using it. However my gripe is that Facebook pages, like the ones we are discussing, often contain a lot of photographs but very little detail. I suppose whether we like it or not it is the way things are going. I belong to a Bailey Motorhome Owners Facebook Group which can provide useful information but unlike a proper forum its often difficult to go back and find information.

David

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