Server Errors

Rowena replied on 14/02/2022 16:03

Posted on 14/02/2022 16:03

Hi all,

I've started a new discussion for the server errors as the previous one went off topic at times.

We apologise that you have been experiencing these. Please can you report these in this discussion and I will monitor to forward to the IT team. 

Many thanks. 

nelliethehooker replied on 07/03/2022 20:15

Posted on 07/03/2022 20:15

Very slow for me too, although I did manage to get into CT quite quickly. Wonder how long It will take for this post to load!

Edit. It loaded immediately, so could this be the start of the improvements?

SteveL replied on 08/03/2022 08:13

Posted on 08/03/2022 08:13

It’s certainly better at times than it was, particularly latest activity. However, unfortunately the hang ups still occur on a very random basis. Try getting in an hour or so later and it takes ages, as if nothing has changed.

brue replied on 08/03/2022 08:25

Posted on 08/03/2022 08:25

I waited ages this morning to get onto the web site, not just the forum. I posted on this section but it didn't appear. I hope HQ are checking the system at frequent intervals,  for the lucky few who hit at the right time it might appear to be OK but it certainly isn't!! 

JVB66 replied on 08/03/2022 08:33

Posted on 08/03/2022 08:33

 CT seems to run better at quieter times of the day when less people are using the website 

Is it possible that with the club trying to make the new booking system work along side the present system it is having a bigger effect on CT than in the past whenever it gets more people trying to use the website?

SteveL replied on 08/03/2022 10:19

Posted on 08/03/2022 10:19

Before I bought this new iPad just over a year ago, my old one was often crashing and hanging up, needing a hard reset. Basically it just didn’t have the memory or enough resources to deal with things, some 8 years after it was made. Now it just has the granddaughters Cbeebies stories on it, and only because  they maintain an old version of the App. I assume the CT section of the servers is in the same state of Obsolescence.

DavidKlyne replied on 08/03/2022 12:56

Posted on 08/03/2022 10:19 by SteveL

Before I bought this new iPad just over a year ago, my old one was often crashing and hanging up, needing a hard reset. Basically it just didn’t have the memory or enough resources to deal with things, some 8 years after it was made. Now it just has the granddaughters Cbeebies stories on it, and only because  they maintain an old version of the App. I assume the CT section of the servers is in the same state of Obsolescence.

Posted on 08/03/2022 12:56

Although it would cost more I would have thought it would be to the advantage of the Club to run Club Together on a separate server to ease pressure on the main website. You could still provide links to the main website. Looking at the C&CC Forum it seems to be a totally different entity. There is no way of linking to the main website. I am not holding that forum up as a good example as CT is a much better forum when it works! 

David

nelliethehooker replied on 08/03/2022 19:48

Posted on 07/03/2022 21:56 by EmilysDad

still painfully slow .... 🤐

Posted on 08/03/2022 19:48

Still is this evening too, both on Silk Browser on my kindle, and on Google on the phone, and also getting served error message on kindle.

ADP1963 replied on 09/03/2022 09:25

Posted on 09/03/2022 09:25

I would not have thought it could have gotten any worse, but it has. It was impossible for me to get into yesterday evening after 3 attempts. This year will be my leaving year, so frustrating now, I find the club in general. I don't suppose this will bother the club as part of the problem is the nonchalant attitude towards it's members.

eribaMotters replied on 09/03/2022 09:43

Posted on 09/03/2022 09:43

I received a reply to my e-mail and it was a copy of the message posted earlier saying basically they are working on it. I replied:-

"May I politely suggest that a "banner" across the homepage be set up to draw members attention to this issue and your efforts to resolve it.

At present the long awaited reply is buried in a thread that some members may not access, why would they if attempting to book a site, a crossing etc."

 

Colin

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