Server Errors

Rowena replied on 14/02/2022 16:03

Posted on 14/02/2022 16:03

Hi all,

I've started a new discussion for the server errors as the previous one went off topic at times.

We apologise that you have been experiencing these. Please can you report these in this discussion and I will monitor to forward to the IT team. 

Many thanks. 

JVB66 replied on 25/02/2022 13:23

Posted on 25/02/2022 13:15 by Rowena

Hi everyone, just to let you know that the infrastructure team have been monitoring the issues members have been experiencing with Club Together and are trying to diagnose the underlying cause. They are continuing to investigate and I will keep you update with any progress. In the meantime I am really sorry for the issues and problems this is causing. 

Posted on 25/02/2022 13:23

Thank you Rowena, ,it  seems to be spreading to other areas of the website now as those monitoring this thread , hopefully have noted

Rowena replied on 25/02/2022 14:29

Posted on 25/02/2022 14:29

Hi all, just a polite reminder to keep this on topic so we can easily see when errors are occurring. Many thanks. 

huskydog replied on 25/02/2022 14:38

Posted on 25/02/2022 13:15 by Rowena

Hi everyone, just to let you know that the infrastructure team have been monitoring the issues members have been experiencing with Club Together and are trying to diagnose the underlying cause. They are continuing to investigate and I will keep you update with any progress. In the meantime I am really sorry for the issues and problems this is causing. 

Posted on 25/02/2022 14:38

So can you tell me why I was told by the “club” they are not aware of any issues in an answer to my trustpilot review , I posted a copy of the answer on a previous page , it’s all wearing a bit thin ! 

Rowena replied on 25/02/2022 18:38

Posted on 25/02/2022 14:38 by huskydog

So can you tell me why I was told by the “club” they are not aware of any issues in an answer to my trustpilot review , I posted a copy of the answer on a previous page , it’s all wearing a bit thin ! 

Posted on 25/02/2022 18:38

Apologies for the confusion. I have a catch up with the team who manage the Trust Pilot reviews next week and will brief them fully. 

eribaMotters replied on 25/02/2022 20:09

Posted on 25/02/2022 20:09

This is now becoming an absolute joke and an embarrassment. I have attempted to post a reply and another thread and it took nearly 2 minutes to load. 

Is the platform fit for purpose?

 

Colin

EmilysDad replied on 25/02/2022 21:36

Posted on 25/02/2022 18:38 by Rowena

Apologies for the confusion. I have a catch up with the team who manage the Trust Pilot reviews next week and will brief them fully. 

Posted on 25/02/2022 21:36

so the left hand not knowing what the right hand is doing then .... 

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