Posts Deleted User

harryb replied on 19/07/2016 21:20

Posted on 19/07/2016 21:20

A recent post got a bit out of hand according to the terms and conditions.

I replied to the post and in my opinion I gave advice. I was not rude or aggressive in any way. The post did turn a bit personal between certain members and as a result approximately 3 pages were Deleted User, including my replies. The follwoing was a reason given by a staff member at HQ, "I've removed all argumentative and off topic posts from this thread"> I didn't consider my post to be within those parameters and as I said earlier I classed my repies as advisory.

I feel that out of courtesy a reply from the club to me and other innocent parties  would have been in order

I do admit to the post getting out of hand which was caused by both sides of the arguement but there as only a few involved. Maybe in future posts that go off topic should be given another title and redirected.

I will now look at my own circumstances and perhaps wonder if I should bother answering people with advice if that advice if wiped out along with other inappropriate posts

Annoyed

JVB66 replied on 20/07/2016 19:49

Posted on 20/07/2016 19:49

Rochelle

Thanks for the reply. That would have appeased the situation had it been posted immediately. Instead I sent my reply in annoyance really.

However, now that you have explained I'm sure I and others (Rocky 2) willl no doubt understand.

As I and some others tried to give advice to a new CL owner I just wonder how that can happen now.

 

...I agree with you as my posts were trying to give support to a cl owner who was being given some unhelpfull "advise" by persons it seems with an axe to grind 

briantimber replied on 20/07/2016 20:18

Posted on 20/07/2016 20:18

 

Hi HarryB,

I'm sorry you feel this way, please allow me to explain my response in the CL thread.

I has received a lot of complaints and reports about this thread, and so ended up deleting pages and pages of posts that were off topic, or could be seen as argumentative. There were lots of posts that weren’t rude or offensive, but had quoted offending posts.

As David mentioned earlier,  it takes a lot of time to go through and edit the thread,  and as there were so many posters who were edited out, I chose to respond to everyone in the thread rather than individually email everyone.

I hope this clears things up, if you would like to discuss further, you are welcome to email me at community.manager@caravanclub.co.uk

Hi Rochelle, to save time for both myself and you in the future and to stop wasting my time in the first place, I have decided not to offer any advice to new CL owners in the future...Cool

harryb replied on 20/07/2016 20:53

Posted on 20/07/2016 20:53

Brian, as I said in my last post, after the reminder of what the topic was for, how can we now give advice to new cl owners. 

I respect your decision but think it's a pity

briantimber replied on 20/07/2016 21:46

Posted on 20/07/2016 21:46

Thanks harry, yes it is a pity....... I think that constructive friendly advice given to new CLs is appreciated, in the majority of cases, but not by all, so to save the further disappointment of having my posts Deleted User in the future, I have decided not to break any rules and not post. I'm sorry, but this is all I can say on the matter without being pulled up for questioning  authority so to speak ....Cool

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