No notifications

Surfer replied on 24/12/2016 11:41

Posted on 24/12/2016 11:41

Since the arrival of the laughable new look website we have had one notification email despite there being at least three active threads?

Secondly the website is extremely slow to load no matter whether I use FF, Chrome or Edge and we are on fibre with average download speed of 56mbps.

SteveL replied on 24/12/2016 15:34

Posted on 24/12/2016 15:34

Same here just the one email.

Yes the site is a lot slower than the old one, on all our Apple devices. Not tried it on my windows laptop yet.

Surfer replied on 27/12/2016 10:48

Posted on 27/12/2016 10:48

Since the launch of the new look site I have had an amazing two emails advising me of updates to threads I am following however by the time I got the email, the thread had bene updated several times over.  Also noticed the marketing for the Lexus which is annoying as I opted out of any marketing rubbish.

nelliethehooker replied on 27/12/2016 21:31

Posted on 27/12/2016 21:31

Had the same happen to me Surfer, only 2 notifications, one on 19th & one on 26th. This site is getting worse instead of better.

harryb replied on 28/12/2016 14:00

Posted on 28/12/2016 14:00

I stopped using the "follow" button on the old site because of all the problems. Instead I found it easier to look at my historical posts which were listed down the right hand side.

Now even that has disappeared.

Once the new website came on stream I ticked the "Follow" button on three posts. I have not had one reply.

C'est La Vie. 

Hopefully not another fault but I have just typed this reply and hit send and it vanished into cyberspace. No I had not been logged out either. Copy/paste and fingers crossed now.

RochelleCC replied on 29/12/2016 11:52

Posted on 29/12/2016 11:52

Hi guys,

We did change the notifications to daily, but clearly we're still having problems with this. I've logged this with the IT team

Surfer replied on 30/12/2016 10:24

Posted on 30/12/2016 10:24

What is the point of it being a single daily notification?  If you get this notification in the afternoon or evening by the time you get back to thread, it is already old news.  Another step backwards.  I think the IT team really need to get their house in order!

Surfer replied on 06/01/2017 13:25

Posted on 29/12/2016 11:52 by RochelleCC

Hi guys,

We did change the notifications to daily, but clearly we're still having problems with this. I've logged this with the IT team

Posted on 06/01/2017 13:25

It seems there are still problems with notifications even though the issue was raised prior to my post on the 24th December and it is now the 6th January 2017!

Surfer replied on 15/01/2017 11:01

Posted on 15/01/2017 11:01

Still no notitications.  This is getting beyond a joke and WE as members are PAYING for this level of incompetence!

Tinwheeler replied on 15/01/2017 15:00

Posted on 15/01/2017 15:00

I wouldn't imagine that lack of notifications is high on the list of priorities with so many other things to sort out.

Rochelle has said that important issues are being dealt with first and the 'nice to have' items will follow on.

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