Posted on 22/05/2017 10:43
There are two post titles on these forums with the title 'Site Prices' - one post has 1 reply and the other post allegedly 13 replies.
Yes, one has 1 reply - but so does the other.
Any ideas where the remaining 12 replies have gone?
Or is it just me who can't see them?
Posted on 25/05/2017 21:36
I started a thread about the difference in response on Facebook and CT. On fb named staff reply to every comment. Including on the new site signage. I put that in the mentioned thread. I have yet to see comments on CT in any similar vein.
On fb someone mentioned about not seeing new signs, response was we are looking at the siting of these to ensure they are well positioned. Flannel maybe but a least it was a response after 1 post unlike a similar thread that's run for pages on CT.
We have so few posters now and there's far less activity these days. A real shame because I've learned loads from here. So much better than fb as there are threads even if the search for them is difficult.
2 people like this
Posted on 26/05/2017 07:41
I too think it's a shame, Bakers2. Forums are a good way of exchanging information and learning.
It should be easier to find threads on here, posts shouldn't go 'missing', threads shouldn't be duplicated, posts shouldn't become 'a bit of a mystery' when they appear and disappear depending on which way you access them, and then perhaps posters might stay around. At the moment there are so many issues with the forum that I really do think it is putting people off.
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Posted on 30/05/2017 15:14
Hi Bakers2, I'm really sorry that you feel you don't get responses on Club Together like you do on Facebook. We are looking to address this and have asked our social media agents to monitor and respond on Club Together. If a discussion does unfortunately get missed that you feel should have a response from the Club please feel free to report any comment or discussion requesting a reply. Please be assured we do value Club Together and really appreciate the advice that is shared on the forum. We are listening to your feedback and will do our best to improve your experience on the community.
Posted on 30/05/2017 15:16
Hi everyone,
I have an update on the duplicate discussions. The IT team have now got a technical fix to remove the existing duplicate discussions. They are in the process of identifying which discussions have been affected and will then apply the fix to these.
We're also investigating a fix that will prevent this from occurring in the future.
I sincerely apologise for the problems this has caused you and will keep you updated on progress to this fix.
KeithandMargaret
Motorhomer