Is this site user friendly?

Doug n San replied on 01/05/2016 10:44

Posted on 01/05/2016 10:44

I would like to start a discussion on the subject of "Is this site user friendly? the reason for this is that I have a problem negotiating around the site in general. 

take for instance the headings on the opening page, from the descriptions used how would you find your way to this page, there is no mention of a forum, which this is, “club together” seems to me to be a very poor way of describing what where it will take you. The when you get onto the forum site there is a sub heading on the right hand side of which 2 are defiantly misplaced, IE “Where to start” and “Membership”. 

Surly “where to start should be on the home page and Membership is already on the Home page so why show it again in a forum page? 

It is not my intention to do any bashing here but to find constructive criticism to improve the site in general, thats if the management is open to this. 

So now I will try to find my way to the CL information pages which seems to be the Cinderella of the site, but to me its the only reason to be a member.

Doug n San replied on 01/05/2016 16:57

Posted on 01/05/2016 16:57

A lot of answers seem to be missing the point, When I ask Is this a user friendly site I don’t just mean the forum part of it but the whole site, trying to find things on this club site is very difficult and time consuming, OK I'm sure that there are some that can fly around it with great ease but for the casual user or the new user it is a problem.

DSB replied on 01/05/2016 17:16

Posted on 01/05/2016 17:16

As a 'whole site question', I have to agree it's not as user friendly as many sites, but I can think of worse sites.  Perhaps I'm a bit kinder than Doug and San mainly because I have got used to it.

David 

Tinwheeler replied on 01/05/2016 17:18

Posted on 01/05/2016 17:18

I don't find it unfriendly to use, DnS, so there's not much I can say other than to make your views known to the Community Manager. 

cyberyacht replied on 01/05/2016 17:37

Posted on 01/05/2016 17:37

 Look how long the upgrade from Stonehenge to the digital watch took.

But Stonehenge did actually work then and still does now!

It does take a lot of JCBs to put the clocks forward though. Wink

Wherenext replied on 01/05/2016 20:02

Posted on 01/05/2016 20:02

I actually agree with Doug n San. The CC Website as a whole is confusing and badly designed but I don't expect it to change any time soon as East Grimstead move at a Snail's pace and seem in general to be very complacent in taking its members for granted so won't be too worried about a few moans on here.

Ewescool replied on 01/05/2016 21:03

Posted on 01/05/2016 21:03

No, but then I'm spoiled by excellent fora and websites elsewhere. I find it most annoying to be constantly timed out, as well as not to be able to find the last-read post in a long thread immediately. It largely reflects the CC in that it doesn't give much thought to the opinions of the customer/user, is old-fashioned, and the management can't bear any criticism.

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