Iphone and Ipad - problems posting on CT

Merve replied on 15/04/2016 10:43

Posted on 15/04/2016 10:43

Hi folks, I have been very quiet lately partly because I have recently gone to iphone (and ipad} from android but now find I can't post to CT or even log in. Anyone had similar issues? I am on my PC to enter this.

young thomas replied on 15/04/2016 14:05

Posted on 15/04/2016 14:05

 merbe, IOS 9.3 caused internet access issues with certain versions of iPhone and iPad, hence the hastily released 9.3.1

i haven't updated any of our Apple units yet (despite constant reminders) you could try 9.3.1 if not already on it

bigkev2000 replied on 15/04/2016 15:16

Posted on 15/04/2016 15:16

If I want to post a reply on ct,I can only do it through safari, same as bookings. If I do it through Google I can't sign in if all this makes sense. Sorry forgot to mention I'm using a iPad 2

Merve replied on 15/04/2016 16:26

Posted on 15/04/2016 16:26

Thanks everyone - the usual help as expected!! I'll try through Safari and let you know. The thing is, I know I've posted from my iphone and can't or couldn't work out why I now couldn't. I'll let you know! and Thanks again!

Merve replied on 15/04/2016 16:48

Posted on 15/04/2016 16:48

Hi folks! YES! That's obviously the answer. I have to go in through Safari. Not ideal as I have to book in everytime when the android remembered my log in details but at least now I don't have to switch the PC on every time I need to CT. thanks one and all.

Merve replied on 15/04/2016 16:50

Posted on 15/04/2016 16:50

If I want to post a reply on ct,I can only do it through safari, same as bookings. If I do it through Google I can't sign in if all this makes sense. Sorry forgot to mention I'm using a iPad 2

Write your comments here...yes that makes sense as that was happening to me bigkev

papgeno replied on 15/04/2016 17:46

Posted on 15/04/2016 17:46

Hi Merve I'm using my iPad and if you persevere you can get it remember your logi details

SteveL replied on 15/04/2016 17:57

Posted on 15/04/2016 17:57

Merve, if you go to settings then touch on safari on the list of apps on the left, this will open a series of options on the right.

One  of the options is Autofill. Touch on this and this opens another list. Select names and passwords and push the button to green. When you go back to CT and login it should then ask you if you want it to remember login details.

papgeno replied on 17/04/2016 18:44

Posted on 17/04/2016 18:44

My earlier post wasn't very helpful so I've been trying to remember how I managed it. I've bookmarked the CC home page so that when I open Safari it's there on the left of the screen. Somehow there is a link to the CT login page this appears at the top right of the page it's a solid red square with a white upper case 'D'. Tapping that gets me to  log in page where the fields for user  name and password are, below the password field there are the words 'remember my login details' and a little box, tap that and it should remember your details. Sometimes it forgets again but mine now has both my user name and password coloured in a block of yellow. Now all I have to do is tap on the red login icon. Does that make any sense?

You'll get the sense from this that I'm not all that computer savvy

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