FAO of Bugs (closed)

Surfer replied on 14/03/2015 09:48

Posted on 14/03/2015 09:48

I know you are only trying to do your job to the best of your abilities and for that you are forgiven. I have no beef with you as you are following orders to the letter!

I have raised ths issue with the CM previously, but not did not received a response as obvious I made some  very valid points.

I raised the issue about posts being moved to threads that were 2 or 3 years old instead of allowing the new thread to continue.  Fair enough if the there are two newish threads on the same subject.  The Sunday departures thread and others like it are a total joke as who is going to scroll through all those posts to find an answer?  This must be the only forum that practices this strange behaviour as initiated by the CM.

Also what is the point in contacting a CM who is still inexperienced at managing a forum and does not bother to reply? Admitedly the CM is trying, but sadly there is a lot of room for improvement on this forum to make it more enjoyable instead of equating itself with the dinosaur age.

The above are some of the reasons why I did not bother to post on the forum for a couple of months. Looks like I will be doing that again!

Comment from Community Manager:

Sorry you feel that way Surfer. I have replied to your emails in the past but please re-send if there's any that you feel I have not replied to. I'm not always in the office so can't always reply as soon as I would like.

A polite reminder of the Community Guidelines, to please contact us directly with any issues you may have directly rather than posting on the community.

Many thanks and I hope you have a wonderful weekend.

Rowena

 

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