Tyre issue - Red Pennant

Surfer replied on 03/07/2017 15:01

Posted on 03/07/2017 15:01

Recently while in France we were unfortunate enough to have a puncture on the front offside wheel of our twin axle caravan.  TBH the tyre was slashed.  Red Pennant arranged for the fitter to come and change the wheels and put the spare on.  The spare is a steel wheel.  The caravan has Ovation tyres as standard all round.

However the only other tyre available was a Michelin of the same size and rating  and this was fitted onto the alloy which then became the spare as we could not call out the technician again to swap over the wheels as we were leaving the next day. 

We were then stuck with the steel spare on the caravan as it is my understanding that tyres on the same axle should be identical same brand, size etc.  On our return to England I contacted Red Pennant again to arrange for the wheels to be changed over however they told us as we had returned, it was no longer their responsibility.

As we had no fault with the caravan I had to arrange for a fitter to change the wheels over at a cost of £35 so that all four alloys were road wheels and on the the caravan.  Later RP came back to us and said that they would arrange the swap as a Gesture of Goodwill.  Although it was appreciated, it was too late as we had already had the job done and paid the fitter.

We pay for Green Flag and have paid an annual premium for RP cover.  We feel that the wheel should have been changed anyway by RP as it was still part of the original repair even though we had returned back to England so we are out of pocket. We are still happy with the service from RP even though we had this slight glitch. 

Physically I am unable to change the wheel myself and in addition, I do not have a torque wrench.  BTW neither did the French tyre fitter have a torque wrench.

Perhaps someone in admin would care to comment.

Moderator Comment - Moved from Caravan and Motorhome Chat as more likely to be seen by Admin here

Milothedog replied on 04/07/2017 13:34

Posted on 04/07/2017 13:34

I'm not saying it is a repair, just trying to emphasize what service they provide. all I'm saying is I wouldn't expect them to refit the original wheel as you are back on the road with a usable spare. job done.

I will also say that in my earlier days I had a second job in my spare time as a breakdown/recovery driver and never had to return to a job to refit the original wheel. If there was no usable spare we would leave the car/caravan or whatever on an axle stand  and take the customer and wheel to the nearest tyre shop  to have a new  one fitted and then return and refit it for them.

Regards tyre brands, in the UK its irrelevant, I know this as fact as I worked in the Motor Trade all my working life  and was a MOT tester so I know the laws re tyres. I would also suggest that seeing as France and the UK are still both full EU members the same applies in both countries. 

I think a part of the issue here is you have to get someone to do these jobs for you . many of us don't, so see it differently . I have a jack, wheel brace, etc in my caravan and would just do the job myself should I find myself in that situation. To me this is the norm, it's just unfortunate that you are unable to do the same.  

I hope you don't think I being argumentative, that's not the case, I just see it differently as I suspect others reading do. 

Like I said happy caravaning smile

 

 

 

ValDa replied on 04/07/2017 19:54

Posted on 04/07/2017 19:54

Ian, we were told that in France it is illegal to drive with different makes of tyres on a car,  - and that both tyres on the same axle need to be identical on a caravan - make, model and rating.

 

Milothedog replied on 04/07/2017 20:47

Posted on 04/07/2017 19:54 by ValDa

Ian, we were told that in France it is illegal to drive with different makes of tyres on a car,  - and that both tyres on the same axle need to be identical on a caravan - make, model and rating.

 

Posted on 04/07/2017 20:47

I think you will find that any French regulations only apply to french registered vehicles. Visiting ones only have to conform to the country of origin. Next time your at a ferry port, have a look around the UK trucks with the different manufactures tyres mixed on the same axles. 

I know many people from my classic car club that have moved to various countries and have had to make all sorts of changes to register the vehicle there but just visiting it doesn't apply.

 

Surfer replied on 05/07/2017 08:45

Posted on 05/07/2017 08:45

Milliedog no issue as every ones viewpoint is appreciated.  Getting back to tyres on the same axle in France, most of the input seems to heresay.  Even Red Pennant were not aware and could not offer advice.  I did ask the CC technical team who initially stated no issue as long as the tyre is of the same structure and size, but when questioned further became unsure if they were offering the correct advice.

BTW apparently the law regarding tyres on same axle was pushed by the Chairman of Michelin but was changed later due to conflicting interests. 

What we need is for the CC to contact the French authorities and go come back with a definite answer.  I agree with the country of origin statement.

Seems admin do not read this type of thread?

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