Motor home doors locking by themselves.

An update.

lunar say it is a Renault problem not theirs. Nice.

Renault say they are looking into it and will get back to me.

keep you posted

Your insurer won't be impressed if someone steals your motorhome because they found the duplicate keys under the van on the chassis rails. People do this and take the risk but when a vehicle is stolen, the insurers will often ask for both sets of keys and any other keys.

We have a Renault Scenic and that does the same, locks when walking away from it, but it doesn't when the key is left inside.  It also sets the alarm of course when locking, and many's the time that OH or myself has got out and walked away to pick something up, or check the front door, the other one sitting in the car then not daring to  move incase the alarm then goes off!  Good fun!

On another note, and I'm no expert, if something is done to override this in the case of the OP, would that have an effect on insurance, ie would it be classed as a modification from the original factory settings as it were?  I'd certainly check if that was me.  I'm a belts and braces person!

That's why we secrete a skeleton hab key in an extremely well hidden, tucked away place. Finding ours per chance would possibly be equal to winning the lotto. 

Our unchipped key is similarly so well hidden that it’s discovery is very unlikely. 

As for an insurance company asking for “any other keys”, as outlined by Aspenshaw, the  response would surely be “what other keys”.

We had an extra unchipped key cut, much the same as everyone on here always aware we can lock ourselves out and it's easily done. We carry separate keys with us, so far so good, it only takes one lock out to hone the mind..

Another update.

Renault say “take it to a dealer”.

When you look at the cost of these motor homes you might have thought that less of a run around would have been good.

As suggested, have got a spare key cut!

Cheers

Your time is less valuable than theirs! Perhaps they're hoping you give up? No extra work or cost to them. Denial that such things occur as 'we rarely have returns with this issue's. Oh so cynical for one so young 😉.

I do wish that the tests done by clubs etc on new models concentrated more on the built aftercare etc instead of on pretty curtains, large cupboards, useless without a payload to go with it!

I do hope you can get it sorted. 

I don't really understand why there should be a problem. I would have presumed that if you left the motorhome without the key then the key would be inside the motorhome and it would not lock itself? 

That’s the problem.  It does lock itself even with the key in the van.