Booking ahead is unfair at some sites

ChrisSummers46 replied on 06/11/2021 09:02

Posted on 06/11/2021 09:02

Hi everyone,

Not sure if it’s just me but since starting caravan life I have found one site which is busy most of the time and this site is chatsworth park. What is frustrating is you can book space here well in advance but noticed that people release their booked space indicating that they only booked in case they want to go. Maybe a small deposit would stop the crazy booking system.

mbee1 replied on 24/11/2021 23:28

Posted on 24/11/2021 13:57 by MichaelT

Deposits need to be brought in that are meaningful and the cancellation period extended to 30 days or lose the deposit.

Presumably you would be happy to forfeit your deposit should you test positive for Covid and could not turn up?  Pitches may have been free for a number of reasons so do not assume its no shows you could well assume the people were abducted by aliens as its all supposition.  Maybe you should write to HO and ask why they were free to find the real reason?

Posted on 24/11/2021 23:28

Yes I would be willing to lose my deposit!

SteveL replied on 25/11/2021 08:12

Posted on 24/11/2021 23:28 by mbee1

Yes I would be willing to lose my deposit!

Posted on 25/11/2021 08:12

I think that could end up being one of the problems, certainly as regards the issue of picking up a pitch late on. It would depend on what the procedure was with collecting the balance. If like the C&CC it was collected on the morning of arrival, most would not risk leaving it that late and cancel the day before. However, currently if it looked 50:50 that we could go, I would most likely cancel a week before and certainly within the 72 hours. If on the other hand I was going to loose my deposit anyway, I would leave it until the day before on the off chance we might be able to make it.

young thomas replied on 25/11/2021 08:14

Posted on 24/11/2021 20:02 by JollyKernow

Evening

I put my site full sign out when the computer says I'm booked to zero that night, not before. That's zero on the available pitches for sale on that particular day. There's lots of variables on that in my experience.

JK

Posted on 25/11/2021 08:14

Thanks JK, I guessed so....

who sets the level of 'available pitches' as this seems to be the limiting factor? Surely the site manager..?

as above, probably not the number in the book and subject to change for those 'variables' you mention.

now, if the site is 'nearly full' but 'variables' conspire to take 'available pitches' below planned occupancy level on a 'particular day', will some customers get 'bumped'?

** needs a list of 'definitions' this posts...😉

JVB66 replied on 25/11/2021 09:23

Posted on 25/11/2021 08:14 by young thomas

Thanks JK, I guessed so....

who sets the level of 'available pitches' as this seems to be the limiting factor? Surely the site manager..?

as above, probably not the number in the book and subject to change for those 'variables' you mention.

now, if the site is 'nearly full' but 'variables' conspire to take 'available pitches' below planned occupancy level on a 'particular day', will some customers get 'bumped'?

** needs a list of 'definitions' this posts...😉

Posted on 25/11/2021 09:23

How long is a piece of string? if a list of "definitions" for reasons of pitch availability on club sitessurprised

Twos more then one replied on 25/11/2021 11:03

Posted on 24/11/2021 09:32 by JVB66

I think if you look at the way the system works that is basically already in placeundecided

Posted on 25/11/2021 11:03

How is it the same , that was an example off how it could be altered 
and to claim it is basically the same  is wrong
Under the  present system you can cancel as many times as you want ,under my suggested alteration that no longer applies 
I have no doubt that it  will be resisted by those that do not like the idea , that the option to cancel as many booking , would  no longer exist 

 

MichaelT replied on 25/11/2021 11:18

Posted on 24/11/2021 17:43 by Graydjames

mbee1 tells us that he called the site at 9 am on the morning of his arrival and was told there were no vacancies. That same night he saw some vacant pitches.

I am struggling to think of any reason other than no shows or cancellations between 9am and "after 8pm" (the only difference being that they at least made a notification) - assuming, that is, that mbee1 was given true information.

Abduction by aliens is unlikely, on the whole. Just possibly, a reason might be that they turned up but did not like what they found so departed immediately. Again, pretty much the same thing. It all comes back to no shows.  

Of course, and this might be the point you were trying to make, we do not know the reason for the no show or cancellation. It could have been any number of reasons, some of them entirely benign, some selfish and some possibly because of some unfortunate event befalling the people concerned. But that does not alter the fact these were people who booked a pitch, but who did not use it and, as a result, people willing and anxious to have a pitch on that site have lost out, as has the club who lose revenue.

Deposits are a must in my view and I agree that the cancellation period should be much longer than 72 hours. I think I posted earlier that my understanding is that the CCC have a month's cancellation period and that sounds about right to me. Oh and, yes, I would be perfectly happy to forfeit my deposit if I test positive for Covid. Life is full of risks and one cannot expect others to pick up the pieces. 

 

Posted on 25/11/2021 11:18

But what yo do not know is if all the pitches were available for sale or some were out of action maybe for electrical issues or maintenance etc. 

Takethedogalong replied on 25/11/2021 11:43

Posted on 18/11/2021 15:38 by Hja

Yes it did.  Sorry if I wasnt clear.

Posted on 25/11/2021 11:43

Ah, other bit of my earlier post. You need to read the job descriptions for the new posts. What these new appointees will be doing, responsible for, is in the job descriptions. The Club appears to be going to do a lot more analysis and looking at trends and patterns. 

SteveL replied on 25/11/2021 16:14

Posted on 25/11/2021 11:03 by Twos more then one

How is it the same , that was an example off how it could be altered 
and to claim it is basically the same  is wrong
Under the  present system you can cancel as many times as you want ,under my suggested alteration that no longer applies 
I have no doubt that it  will be resisted by those that do not like the idea , that the option to cancel as many booking , would  no longer exist 

 

Posted on 25/11/2021 16:14

If I understood it right you were suggesting cancel 3 bookings, and any bookings for the rest of the year are forfeit. When we had a caravan we generally stopped a week or more in one place. Now with a MH, in that week we would have 3 separate sites. Therefore if we had to cancel, for say a mechanical issue, we would be cancelling 3 sites rather than the one. To forfeit all your other  bookings as a consequence, would seem rather draconian. Plus as JVB says, for 3 within 72 hours that option is already in place, after consultation with the offender.

Twos more then one replied on 25/11/2021 18:38

Posted on 25/11/2021 16:14 by SteveL

If I understood it right you were suggesting cancel 3 bookings, and any bookings for the rest of the year are forfeit. When we had a caravan we generally stopped a week or more in one place. Now with a MH, in that week we would have 3 separate sites. Therefore if we had to cancel, for say a mechanical issue, we would be cancelling 3 sites rather than the one. To forfeit all your other  bookings as a consequence, would seem rather draconian. Plus as JVB says, for 3 within 72 hours that option is already in place, after consultation with the offender.

Posted on 25/11/2021 18:38

No system is perfect and applying a scenario which is unlikely to happen for 99.99% of members,is a weak reason 
How you plan your holidays, or  you use a motor home is your choice 
Even with  motor homes, most do not do three sites in three days,  so  we are probably down to, for 99.9999% of members, your scenario is unlikely .
Then as you post
Plus as JVB says, for 3 within 72 hours that option is already in place, after consultation with the offender.
So if what you posted, did happen you would not be punished 

 

Takethedogalong replied on 25/11/2021 19:36

Posted on 25/11/2021 19:36

Erm, we tour moving from a Site to another site every one or two days as well. It’s what a lot of MH owners do......

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