Are Coachman caravans going downmarket?

brissle replied on 14/04/2021 09:04

Posted on 14/04/2021 09:04

My wife and i have been Coachman caravan owners for many years and we have usually changed the van at 5 years old.  We have been very happy and hugely proud of our Coachman vans.

Our VIP575 was planned for replacement  this year and we could hardly wait to visit our dealer to see the new model yesterday.

What a disappointment !

The van design has changed so much it was barely recognisable.  It may still be a well-built van, but corners have been cut in the design and spec - presumably to reduce cost.  Locker space is severely reduced and less practical, decor is plain, upholstery options are almost non-existent (and pale unpractical colours).  It looks like an entry level van.

Simple cost saving changes just spoil the look - e.g. the microwave is no longer hidden behind a matching hinged door and now has a mirror door instead (at an impractical height for many people).  The useful corner cupboard in the bedroom area has gone - replaced by an extension of the already useless long narrow shelf above the window (you can't leave anything on that shelf when travelling).  The cupboards above the off-side above the sink  have been reduced from 5 to 3 larger ones - not practical for storing different types of item.  There is no solar panel - now an optional extra.

Sadly we are limited in towing weight by our Volvo XC60 which we cannot afford to change.

We need an island fixed bed, and prefer an end bathroom. 

Can anyone suggest an alternative van of a quality and finish we used to get from Coachman?

 

Phishing replied on 19/04/2021 00:17

Posted on 19/04/2021 00:17

Yes, tend to agree, the Euro built vans don't do good bathrooms, they are not as important to their customer base as in the UK. 

Nothing wrong with Bailey, nearly persuaded myself but didn't get the giant fridge taking so much space, I like the TV by the door..

Don't try to justify buying a new van, its not possible, just do it and enjoy!

replied on 19/04/2021 08:03

Posted on 19/04/2021 08:03

The user and all related content has been Deleted User

cyberyacht replied on 19/04/2021 08:47

Posted on 19/04/2021 08:47

If you only use it three times in seven years, it's would appear that any deficiencies of a continental van's bathroom are hardly relevant. Judging by the catering arrangements in them, either BBQs or eating out is the norm for our continental brethren.

replied on 19/04/2021 08:53

Posted on 19/04/2021 08:47 by cyberyacht

If you only use it three times in seven years, it's would appear that any deficiencies of a continental van's bathroom are hardly relevant. Judging by the catering arrangements in them, either BBQs or eating out is the norm for our continental brethren.

Posted on 19/04/2021 08:53

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eurortraveller replied on 19/04/2021 10:45

Posted on 19/04/2021 10:45

Good morning AD,  Caravan shower three times in seven years? That's far more than me!

In 50 years with caravans I always used on site facilities and never once attempted a shower in a caravan. Dragging water to the van, heating it, letting it dribble over me, mopping out the cubicle,  and then dragging the water away again seemed pretty stupid to me. 

replied on 19/04/2021 11:05

Posted on 19/04/2021 10:45 by eurortraveller

Good morning AD,  Caravan shower three times in seven years? That's far more than me!

In 50 years with caravans I always used on site facilities and never once attempted a shower in a caravan. Dragging water to the van, heating it, letting it dribble over me, mopping out the cubicle,  and then dragging the water away again seemed pretty stupid to me. 

Posted on 19/04/2021 11:05

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Fastnet replied on 02/05/2021 20:16

Posted on 02/05/2021 20:16

Are Coachman caravans going downmarket?

 

I hope not - we collect our new Coachman van in about a weeks time. 😀

InaD replied on 02/05/2021 22:33

Posted on 17/04/2021 16:44 by paulfrompontefract

We changed our pastiche 560/4 2012 dealer special for a vip 575 2018 model.  It’s a well made and pleasant to be inside.  The gripes we have are the dometic toilet which has let us down twice, once with the waste tank bursting when it was being emptied! And then the electronics when wrong.  The van has also had water ingress via the rear drivers side awning rail, some thing we are rally disappointed with.  

Im looking to swap the toilet for the much better stronger thetford at my cost. 

If we had our chance again we would have stuck with the previous van, which did have a few minor niggles but was much more solidly made - good old wood and screws holding it together.

 

Stick with what you know, it’s not an old van and I bet it looks supeb

 

Posted on 02/05/2021 22:33

We changed to a Coachman 460 VIP 2018, second hand. Wish we'd known then what we know now. The Dometic toilet has been a disaster from the first time we tried it out. When we came to leave the CL we'd stayed on, and tried to take the cassette out, it just wouldn't. Rang dealer, to report and book it in. There was no way it would budge. And yes, we've had caravans/motorhomes for years, so are well versed in knowing how to empty the toilet!

Long story short: dealer couldn't remove cassette either, so we had to leave the van there. They rang us later to tell us they'd removed it.....breaking the whole toilet in the process! So a whole new unit had to be ordered and fitted. We asked about replacing with a Thetford but were told not possible due to warranty terms. Have lost all faith in it, as at subsequent service they had trouble removing it again, but managed not to break it. Have asked a couple of independent caravan engineers about changing, neither of whom wanted to do it.  Have written to Coachman, whose reply was that we shouldn't treat it like a Thetford!! So totally disillusioned with the whole thing.  Had a Coachman in the early 90s, which was brilliant, hence our decision to buy this one.

Interestingly, models from 2020 onwards are now fitted with Thetford toilets, speaks volumes.

It's not fit for purpose, as it is very flimsy, so we daren't even wheel it to the emptying point.

paulfrompontefract replied on 03/05/2021 13:28

Posted on 03/05/2021 13:28

Yet another disastrous tale about this darned dometic toilet, coachman really need to recall all the vans this was installed in and replace it with a thetford toilet, these are much more robustly made and are fit for purpose. 

I may have found a dealer who will replace our dometic and provide guarantee on the work, il keep everyone posted,  I can’t reiterate enough how dissatisfied we are with coachman for not doing the right thing in relation to this quality control failure on their part. 

InaD replied on 03/05/2021 18:30

Posted on 03/05/2021 18:30

If you manage to find a dealer who will change the toilet, we'd be very interested to find out further details.  Other than the disastrous Dometic toilet, we do like the rest of the van, but have been thinking seriously about changing it, as we have no faith in the toilet being 100% reliable.  Agree with you about Coachman; they should replace these toilets.  But their reply to our letter was very off-hand and certainly not customer-friendly.

Please keep us updated with any progress you make.

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