The Pointless Page

The cat has decided he wants to sit on the keyboard, it's one of his special attention seeking ruses. Think I'll go out and enjoy some sunshine now so that we're both happy! 

My sister's cat has brought in a baby rabbit.  Her daughter popped a washing up bowl over it to prevent the cat teasing it any more, then went to school, and my sister is too squeamish to remove the bowl and deal with whatever she finds, so we're just on our way up there to hopefully find a bright-eyed rabbit which we can just pop back out in the garden!  

Hardly dare ask about the results ValDa.

Looks like I'm a snooker widow just now, OH is glued to the TV. 

The phone rang just as we got in. Breathlessly answered it. It was an automated call asking me to ring a number, purportedly from my bank, about a possible fraudelent act noted on my account. Didn't have pen so couldn't take number down. So rang HO and after pressing numerous buttons got through to a clerk who took all my details. We agreed that the act was probably self inflicted as a well known grocery dept store had not accepted my attempt at contactless payment but did with chip and pin. "No harm, no foul" as those Yanks say. He would mark my records accordingly.

4 hours later, same automated phone call. Not a happy bunny. Especially after holding on for 45 minutes for someone in fraud dept to answer phone! Didn't have any record of first call. Don't deal with fraud at Glasgow office. "Must have been someone from customer services". Had to explain meaning of Oxymoron to him!

Won't be very pleased if we are on a 4 hour loop from automated call centre! Latest clerk assures me we won't be. Mmmmm.

First call therefore pointless.

Happy morning spent in A&E yesterday, a routine Doc check up turned into a bit of a "hmm, I don't like the sound of that...." so after a phone call, off I went. Dealt with most efficiently and quite quickly and the news came back good, retina not in throws of detaching! Hurrah. Spent rest of day blundering around in a sort of miasma until drops finally wore off!

However.... we are now on site, lovely little CL, just on Day one route of Tour de Yorkshire, already to see the "caravan", media teams, riders and team Buses roll past from comfort and luxury of MH! Allez...allez!

Latest BT bill arrived today £16 higher than usual? after trying to understand 3 pages of dates, charges,refunds ,discounts,?  contacted their call centre,  after 48mins of trying to fathom it out and three staff involved,they admitted that they "have no idea what has happened "and they would have to get "others" to look at it ,but would not be able to give a refund on the bill this time,and it will be "sorted" for the next quarter

Why does this sound familiar?

Ttda, nice to know you were dealt with quickly and effeciently. Good to know that "problem" solved. 

Funny really that out of the 3 latest posts, from myself, yourself and JVB the NHS came out tops in customer service, as it usually does if given time and space to breathe.

Oh dear, just catching up, hope things improve all round.  Understand the TDA experience has I had the same whilst staying on a site and I ended up in Cheltenham hospital (signs of second retina damage, but all ok.) Hope you enjoy the CL stay and the Tour de Y.

Bank holiday, home or away anyone? We're at home, more work in the greenhouse this morning, my plans to not grow as many seeds this year failed and I'm helping out in a plant sale soon.

Baby sitting grandson who is ADHD and home tutored. Oh why did we volunteer?

Still, will take him off to the local vineyard this afternoon and teach him how wine is made etc. Suppose it is better for him than being one of30 kids in a classroom as he now gets one to one learning.