Swift Best Quality Caravans. Really! lol

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'When you think that this van was £30,000 new, you think these minor issues/ faults would be sorted.'

Are you talking about a new or second-hand van?

We have had 2 Swift vans not a problem with either 

Thanks Tinwheeler.

I spoke to the dealer I bought the van from (who fortunately had the last shower tap in stock which I have ordered.)

Their response in respect of quality of product provided which I queried was that a one year guarantee was 'probably' appropriate, and given it was two years since replacement, a free replacement would not be considered equitable.

I don't really have a beef with the dealer who have usually been very accommodating; I do have a beef with Swift if they continue to supply to dealers what appears to be substandard spares. Normally caravan makers encourage people to buy genuine spares from them or authorised dealers for peace of mind. Regrettably, buying this particular Swift spare fills me with the exact opposite.

I look forward to seeing what the response (if any) from Swift will be.

Cheers

 

You 'think' that after ten years they'd have learnt to get it right, lol

I did look at the 'hobby' etc and you can definitely see the quality in them. But as a returnee, they were a little out of my price bracket. But like I say, lovely van. 

 I've already picked up this van. It's a great van, and I'm just very picky. I just wanted to make sure all was going to be fine for our first trip away in it. The 'things' mentioned are trivial non structural and the van is great, but not cleaning up swarf and not putting the correct amount of screws in to secure 'things' is a bit much. Now that it's all cleaned up and putting all the securing screws in, replacing the aerial and securing the radio, it's going to be ok.  

No, the cynic in me says standards drop all the time and I'd expect it to be no better, or even worse, than the van 10 years ago.

I bought a Swift Elegance brand new in 2016 and had 19 faults in the first year. The worst problem was that screws holding things like drawer runners would drop out (the composite wood was obviously too soft to hold the screws rawl plugs. On several journeys we had drawers lying on the floor. We gave up when the sliding drawer for tins etc came loose requiring the removal of the oven. We traded it for a Hymer which is in a different league in terms of build quality along with good service support. Earlier we had two Bailey Unicorns which were good but still prefer the Hymer.