ValDa replied on 08/02/2016 14:45
Posted on 08/02/2016 14:45
Today we've had two 'successes'. We bought a Dyson in 2013 and a week ago I complained that the suction had dropped and it wasn't efficient. Today an engineer called and replaced the hose, and replaced the whole front brush assembly - free of charge because it was still within the five year guarantee. He left the old hose and the old brush!
Last week we had a new electric shower delivered by B and Q and then when OH had got it all but fitted, on Thursday, discovered that within the unit a seal was out of place, and it leaked badly. That's been replaced this morning with a new one delivered to the door - and they don't appear to want the old one back. We were told the courier would pick up the old one, but he wasn't interested - so we may have one for spare parts.
Trouble is, with this amount of 'success', we'll soon have a garage full of things which almost work, but not quite. We've already got a Vax Power Washer that almost works, but leaks a bit............... which was replaced with a brand new one last year!
I'm still waiting for a call from Rayware about the seals on my Kilner jars, which after using them, have deteriorated so that they look like some strange fungus growth has sprung up all over the seals! Maybe we'll have a phone call to say 'we're replacing them free of charge................ but please keep the old ones'!
ValDa
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