Profile picture

PaulCrouch replied on 06/12/2017 14:03

Posted on 06/12/2017 14:03

Desperately trying to change my very old profile photo yet every photo gets rejected, big or small all in the right formats.   

 

Can't find the requirements anywhere, system just keeps saying that "I must upload a valid file".

 

Any help appreciated.

 

Paul

NevChap replied on 06/12/2017 15:26

Posted on 06/12/2017 15:26

For picture upload the file must be in GIF format and up to 500kb. Not sure if this is the same for profile pictures though.

brue replied on 06/12/2017 15:28

Posted on 06/12/2017 15:28

Unfortunately the profile pic uploading facility has a fault, this was acknowledged and reported a few weeks ago.

NevChap replied on 06/12/2017 15:29

Posted on 06/12/2017 15:29

Actually just checked my profile picture and it is jpeg and a bit more than 500kb so I must be wrong! Sorry.

brue replied on 06/12/2017 15:33

Posted on 06/12/2017 15:33

At present it won't accept any formats.

 I am stuck with a pile of pumpkins that won't change into a coach... oh no they won't! wink

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