Not Another Scam ??

Well it was a nationalised industry and probably still thinks like one!

You may well be right. I just received a reply from customer services, who's address I obtained independently, not from the fraudulent email. They replied saying they were not sure why I had been sent a bill as they could find no record of my email. They seemed to totally ignore the fact that I had labelled it fraudulent and that it came from a gmail account, not from BT.

unbeleivable.

 ..... It therefore begs the question why they do it. ....

Because it only needs a few to fall for it to make it worthwhile for the scammer ..... plus if you were to pay electronically, they'll have your payment details & scam you for more than the £400odd on the original scam email.

A few years back 'BT' phoned me to tell me that they were upgrading our phone exhange to digital ..... I knew we'd had a digital exhange for years. I said to just go ahead & do what you want to do ......"Ah!'' he said, "there's a £6 admin charge" I asked if he thought there was a zip up the back of my head at which stage he blew his cover by telling me to go forth & multiply. Just 5 mins later the phone went again & his mate tried to start the same scam.

I reported it to OFCOM, they took a few details etc A few hours later OFCOM phoned back again to inform me that someone a few names down in the phone book had fallen for the tale and given their credit card details .... needless to say they'd taken more then £6

I was so disgusted with the BG reply that I looked for other reporting avenues. It would seem there is a  National Fraud and Cyber Crime Reporting Centre, run by city of London Police. The Web site and reporting tool was very easy to use, and at least you know that reporting it will go towards building a bigger picture in fighting this sort of crime.