No repair - Panasonic

Yet another "get out" clause.  Shame on these firms.  Bascially, it really means that they have no faith in their equipment

Having been involved in the electrical trade during my career its certainly a new one on me but technology has probably moved on a lot since then. However if Panasonic can prove that smoke/nicotine is causing the issue they have a right to refuse to repair under warranty as its self inflicted. 

David

I don't know any of the details so could be completely wrong, but is it anything to do with protecting an employee whilst at work.

i would refuse to work in to a smoke filled room, and would expect the smoker to refrain while I was their. 

Smoking in a workplace is illegal.

Edit. Just found the article. Nothing to do with smoking in a workplace. 

The problem with posts like this we only ever get one view and generally that is lacking in detail so is difficult to know exactly wha happened.  Consumer programmes always advise that we read the small print and I guess a lot of us don't 

TV's have rights as well you know

I don't know any of the details so could be completely wrong, but is it anything to do with protecting an employee whilst at work.

i would refuse to work in to a smoke filled room, and would expect the smoker to refrain while I was their. 

Smoking in a workplace is illegal.

Edit. Just found the article. Nothing to do with smoking in a workplace. 

Write your comments here...no but they "panosonic " believe smoking in the home caused the problem , which I suppose can be seen as self inflicted , therefore yes I think they have a right to refuse.  But the point I was making was should this be documented  in advertisements  ect so all those who smoke in the home know the risk 

I have always bought Panasonic TV's and never had a problem with any of them. When i press the on button they switch on and work perfectly. Maybe smoking has got something to do with it. We don't smoke. It's a filthy habit.

Back in the 70s my parents ran a pub, there was a TV in the public bar mainly for watching horse racing, when it broke down the man from Rediffusion would come out to repair it and he always blamed the buid up of tar & nicotine

Does the guarantee exclude cover for people who smoke? 

Having been involved in the electrical trade during my career its certainly a new one on me but technology has probably moved on a lot since then. However if Panasonic can prove that smoke/nicotine is causing the issue they have a right to refuse to repair under warranty as its self inflicted. 

David

  Surely if what you say is true David , then the customer should be made aware of the no smoking clause on purchase or should be included in the contract  document.