DrFixit replied on 21/09/2021 17:28
Posted on 21/09/2021 17:28
We have just received information, via email on 21/09/21, affecting our booking with you at Lady Margaret’s over the New Year period.
We booked our 6 night stay last year, at the earliest possible date, and at that time there was no mention of any possible future works or site closure – if there had been we would not have booked, unless that is why you didn’t tell people! We are extremely annoyed that you are giving us such short notice of a possible closure, especially at such a busy time of year when sites are booked up early.
We are part of a group of 3 vans that have booked together at this time of year for the past 12+ years and this in itself is one reason why we book a site for this time of year early. Giving us this information at such short notice is absolutely no use at all. We are between a rock and a hard place – having to try and find another site and miss out on Lady Margaret’s if the site remains open, or keeping the booking open, with fingers crossed, and risking having no where to go if the site closes.
You have forwarded details of 2 alternative sites – one is almost in our back yard but even so neither of these two sites can accommodate 3 vans at those dates – totally useless as an alternative option.
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DrFixit
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