Is it me ! Or because there's no stars

Posted on 23/01/2017 16:10 by KjellNN

I have noticed there is a tendancy for some new posters  to come on and ask a question, then they are never heard from again.

No "thanks for the help", or feedback on how their problem was resolved eventually.

A "thank you" makes people feel appreciated and they are more likely to take the time to help in the future.

And feedback on a problem can be very useful to others.

I think this was mentioned a while back too, but the situation does not seem to have improved.

Posted on 23/01/2017 20:28 by DavidKlyne

There is nothing in the rules of the forum that requires people to come back and say thank you. I suspect posts like this are hardly likely to encourage them to do so. Whilst its nice to know that some advice has proved useful there could be all sorts of reasons why someone does not come back. I can think of a few instances where a seemingly innocent question is asked but the thread gets hijacked with opinions rather than help. Would you come back that thank anyone if that happened to you as a new poster?

David

 

Posted on 23/01/2017 16:27 by moulesy

I started a thread saying just that recently, Kj. Stand by for a tirade from not too far from your part of the world!! Winkingsmiley!e

Posted on 23/01/2017 20:28 by DavidKlyne

There is nothing in the rules of the forum that requires people to come back and say thank you. I suspect posts like this are hardly likely to encourage them to do so. Whilst its nice to know that some advice has proved useful there could be all sorts of reasons why someone does not come back. I can think of a few instances where a seemingly innocent question is asked but the thread gets hijacked with opinions rather than help. Would you come back that thank anyone if that happened to you as a new poster?

David

 

Posted on 23/01/2017 14:00 by brue

It is really up to readers and contributors to join in and improve the situation. Chatting with each other keeps CT going. It is not exclusive to a certain group although it might appear like that sometimes due to lack of input from others.. All are welcome to join in or start new threads. Too much negativity can dampen down responses

Posted on 24/01/2017 07:27 by peedee

That is all very well Brue but, unlike the regulars on here, many members just do not have the time or the internet speed to do the amount of browsing required  by CT to follow what is being posted. Until the latest activity/new posts are better presented this will always be the case and will in my view discourage members from using CT.

peedee

Posted on 24/01/2017 00:05 by DavidKlyne

I fully accept that it would be nice if people did come back and acknowledge replies, most of us would. What I am concerned about is the negative impact of this sort of post. Seen through the eyes of a newcomer to the forum this sort of comment is not very welcoming.  I imagine they might have second thoughts about posting in the first place if they think their posts will be monitored for any replies they may or may not make. If I reply to a question I do so without any expectation of a thanks or acknowledgement. I think we should all proceed on that basis. Nine times out of ten we will get an acknowledgement so why get so bothered about the tenth?

David

Posted on 24/01/2017 00:05 by DavidKlyne

I fully accept that it would be nice if people did come back and acknowledge replies, most of us would. What I am concerned about is the negative impact of this sort of post. Seen through the eyes of a newcomer to the forum this sort of comment is not very welcoming.  I imagine they might have second thoughts about posting in the first place if they think their posts will be monitored for any replies they may or may not make. If I reply to a question I do so without any expectation of a thanks or acknowledgement. I think we should all proceed on that basis. Nine times out of ten we will get an acknowledgement so why get so bothered about the tenth?

David