GB Energy Collapse – Anyone affected?

Feel sorry for all those who were affected by this companies collapse. Hope you all get sorted out soon.

We are an all electric houshold with air source heat pump powering the underfloor heating.

I have been trying to get GB energy to reduce the amount of monthly paymets for some time now. Ironically tonight I noticed on my latest bank statement they finaly reduced my payments from £100 per month to £20. 

Feel sorry for all those who were affected by this companies collapse. Hope you all get sorted out soon.

Plus 1.

All this from the experts about changing suppliers for the cheapest deals. I do hope others don't follow GB Energy. As usual Joe public blamed for not doing something about high bills but when this happens can you blame people for sticking to big names or being apprehensive????

This is the problem with suppliers who take a monthly payment that does not reflect the amount of energy used. They will nearly always take too much, so that they are in credit.

With First Utilty, you can submit actual meter readings each month and pay (in arears) for what you have actually used.

This is the problem with suppliers who take a monthly payment that does not reflect the amount of energy used. They will nearly always take too much, so that they are in credit.

With First Utilty, you can submit actual meter readings each month and pay (in arears) for what you have actually used.

Only if the customer agrees.  

They base it on an estimated usage......their estimate.

I'm sure you are correct tbat the customer could dispute the amount per month.

To be fair to GB Energy they requested a meter reading each month.  If the customer provided this then the monthly DD was based upon actual usage.  In any event if the provider of any goods or services wants to alter a DD amount they are required to give the customer prior notice so that the change can be discussed.

I submitted readings to GB Energy monthly. The only time the monthly payment altered it was upwards. As I have a £350 credit with them I cant accept the premise that the payments are based on 'actual usage'

To be fair to GB Energy they requested a meter reading each month.  If the customer provided this then the monthly DD was based upon actual usage.  In any event if the provider of any goods or services wants to alter a DD amount they are required to give the customer prior notice so that the change can be discussed.

I submitted readings to GB Energy monthly. The only time the monthly payment altered it was upwards. As I have a £350 credit with them I cant accept the premise that the payments are based on 'actual usage'

Did you not challenge their adjustment?

Yes but it took months for them to register a change to the direct debit, down from £100 per month to £20 per month. With hindsight I should have cancelled the direct debit with my bank rather than enter into dialogue with a utility company in the first place.