Driving Licence Renewal

moulesy replied on 29/05/2021 10:38

moulesy

Posted on 29/05/2021 10:38

My driving licence was due for renewal last August but obviously there was an 11 month extension due to the pandemic.

So I've just tried to renew it on line as there is so much news about delays at DVSA. And what a frustrating experience that's been!

Get all necessary documents to hand it says - ok, and off we go. Fill in all the details, enter card payment number, hit return and ...... oh, session timed out! You've been inactive for 20 minutes so session has expired to "protect your data". Well maybe it took a bit of time, don't think it was 20 minutes between entering anything so let's have another go.

Enter all the details again in what I know was only about 3 minutes, hit return and ... guess what? Session timed out!

Anyone else tried doing this and had the same problem or is it just me?

25 replies

moulesy replied on 07/06/2021 15:19

moulesy

Caravanner

Posted on 07/06/2021 15:19

Mine arrived in the post on Saturday morning! So great work by DVLA once I'd manage to navigate to the end of the application process. Will have to do Mrs M's in a few week's time so it'll be interesting to see if we get the same problems again.

brue replied on 07/06/2021 17:22

Member

brue

Motorhomer

Posted on 07/06/2021 17:22

Good luck!!

It sounds as though if you can actually get through and do it on line it is quicker, my postal method after failing the on line set up was extremely slow and I even got a letter mid way....so much for paperless communications.

SteveL replied on 07/06/2021 17:25

Member

SteveL

Motorhomer

Posted on 07/06/2021 17:25

When I renewed my license a few months ago it came within a couple of days. However, when we had a problem with the wrong colour being put on the V5 for our new MH, it took 5 months to sort out. Only just arriving in time for our trip to France.

steve01 replied on 10/06/2021 15:40

Member

steve01

Caravanner

Posted on 10/06/2021 15:40

we had the same problem doing it on line as no up to date passport

found out if you go to a full post office they can do you there and then

and a new photo as well

cyberyacht replied on 20/06/2021 15:26

Member

cyberyacht

Motorhomer

Posted on 20/06/2021 15:26

My OH submitted her renewal by post ( medical issues) over two months ago. Her existing one expires Tuesday and still nothing from DVLA.

Impy replied on 21/06/2021 13:41

Member

Impy

Caravanner

Posted on 21/06/2021 13:41

Applied on Monday lunchtime for licence renewal, did it online although I was't sure if it would be accepted as passport has now expired, filled in form, on passport question clicked on no, submitted form, no problems at all, new licence arrived Friday lunchtime....4 days from application to receiving....very good service I thought.

DSB replied on 04/08/2021 22:16

Moderator

DSB

Caravanner

Posted on 20/06/2021 15:26 by cyberyacht

My OH submitted her renewal by post ( medical issues) over two months ago. Her existing one expires Tuesday and still nothing from DVLA.

Posted on 04/08/2021 22:16

I applied in February (70th birthday in May). Still waiting for a licence, even after phone conversations.....

David