Posted on 26/10/2017 09:19
Shocked to find my Plusnet broadband speed is only .44 meg and not the 15 meg I used to have. I am now thinking of another supplier, will I get a better service and speed? At this moment I am sitting on the phone with a stated 15 minute queue.
Yesterday the Plusnet advisor asked to me remove phone socket and start pulling wires around as the fault was not at their end.
I only feel a bit better for getting this off of my chest.
Posted on 01/11/2017 11:17
Don't believe all the claims either - we were sold a Virgin all inclusive package of speeds up to 200mb download - yeh right! I have managed in the 70s but usually it hovers in the 20mbs. More than adequate I know but when you are sold "Up to 200 on our super fast..." Annoying.
Posted on 01/11/2017 11:44
More of a problem for us is the upload speed. We only have the standard BT broadband, but it gives us download speeds of 11 to 17 Mb, which is perfectly adequate. However, upload is only 1.3 Mb, which is a pain when you want to send a large file.
Getting a higher upload is probably the only thing that will make me switch to infinity. However, not until the price differential is less, or I need a new router.
greylag