York Rowntree Park evacuated

We were due to arrive at Rowntree Park today. Had a call from head office at approx 12:30 whilst stiing at Monks Cross as were a little early having only travelled from a site near Pickering. The lady was very courteous and very apologetic. Maybe they have taken your suggestions on board.

Hope you and others on site are safely off and settled somewhere.

Poor wardens, didn't realise they were expected to do everything you list. Enough stress keeping those and themselves on site safe without piling on extra.....

Hope the refunds are sorted quickly. 

Sorry to hear that, we've had it happen to us as we travelled to Tewkesbury and no-one managed to contact us luckily we heard on the news there were problems! I don't know what the solution is although I know both clubs have emergency out of hours contacts.

I've always found that the wardens on Club sites raise their game when things like this happen. We were at Grafham once when a caravan that was leaving had an electrical fire. The response from the wardens was instant. Very reassuring to witness

Maybe as the site staff  across the network are now managers and assistant managers,more responsibilities have been cascaded to site from EGH? 

What a good idea to create an emergency team, Clarinetman. 👏🏻

They could deal with contacting members in any unexpected situation such as loss of power or hot water to a site. We've heard folk say they’ve turned up at a site not knowing the facility block had no hot water. An emergency team could do much to alert people.

One wonders about those who have gone out for the day from the site before the alarm was raised.

Just had phone call from Head office cancelling my booking for Sunday due to flood risk. Seems they've drafted staff in from other departments to ring and let people know. Information actually buried on website under before you travel. 

Just out of interest, did they offer you any alternative site? 

David

As far as I am aware, the webpages for both YRP and Tewkesbury carries a warning around periodic flooding at both sites, all of the time. Both places, let alone Sites flood every year at some point. So it pays every Member intending to visit to raise their awareness that a problem could occur very quickly. Staff are usually well versed in how to proceed, make things safe and after the event get things back up and running as quickly as possible. Club pro actively built refurbished facility blocks above the highest flood levels some years ago.

Given the rain that’s come down in Yorkshire these last two days, it’s no surprise York is flooding. Most of Yorkshire’s big rivers end up in the Ouse.