BernardinTring replied on 01/08/2022 17:31
Posted on 01/08/2022 17:31
Have a booking early September for above site following the refurbishment over the last ten months or so. Cannot find anywhere any definite/specific details of a date although Site Bookings is open for reservations. Can this be relied upon as definitive and reliable? Don't want e-mail at last minute advising of cancellation due to works being uncompleted; or am I being unreasonable?
Tried phoning site on and off all afternoon; phone engaged so someone is there!
Phoned EGH bookings. Well that was a wasted effort and told to ring site! Tried CHAT, another abortive 'cannot answer question' now resorted to email.
Once again another poor example of communication and keeping members up to date and advised.
Certainly continuing to go down hill it seems.
Bernard in Tring
BernardinTring
Caravanner