SteveL replied on 20/08/2022 11:43
Posted on 20/08/2022 11:43
I have just spent some time going through “my bookings” on my pad to check the actual price with surcharge, as my confirmation emails are pre increase. I was surprised to find that 2 children had attached themselves to our party at a cost of £6 a night, on two of the bookings. Not only that, we could arrive after midnight and before 2 am and depart between 10pm and midnight. I checked our original confirmations and the addition of children was not my mistake. Might it be something to do with changes related to the new booking system?
I have amended them now and all is well again. Arrival back to 13:00 and a significant price reduction.
It could be worth checking those bookings.
It doesn’t fill me with confidence in relation to automatic payment before arrival on the new system.
3 people like this
SteveL
Motorhomer