vbfg replied on 20/09/2023 12:17
Posted on 20/09/2023 12:17
Prior to last year's change in the booking conditions, on a number of ocassions I had picked up a spare night on a number of sites (which had not been available when I booked online, shortly before travel), due to people phoning to cancel and the site staff contacting me, to advise me that there was now a cancellation.
Can we still obtain a cancellation onsite, or are we expected to look online (not always possible as the internet is not very good at some sites) or phone the booking office (again not always possible as there may not be any mobile phone service at the site)?
vbfg
Motorhomer