Paying for WiFi

imagegrill replied on 31/03/2022 08:20

Posted on 31/03/2022 08:20

We recently stayed a Black Knowl in the New Forest and were disappointed to find we have to pay extra for WiFi.

Considering the premium payed for staying a official sites I we thought this was a bit of a cheek. I guess they knew the mobile signal was poor, especially with everyone on site seemingly trying to get a little bandwidth).

Is this normal for official sites? We have been to a few CL's where WiFi was included (and was excellent).

This is 2022 and not 2002 after all. Even hotels included WiFi in the cost these days!

richardandros replied on 18/06/2022 06:53

Posted on 18/06/2022 06:53

My experience has been that where free wifi is offered it is invariably extremely poor - very slow and not secure - even on CLs etc. We are currently on the C&CC site at Charmouth which has free wifi and it's pretty useless - there just isn't the bandwidth there to make it viable.

I have recently bought a TP Link 4G router, a Poynting aerial and mast and I'm getting 35 Mbps download on EE even though the EE phone signal is poor - and it's secure. OK - so it means a bit of an outlay for the kit but the running costs pale into insignificance as compared with this Club's offerings.

SteveL replied on 18/06/2022 08:14

Posted on 17/06/2022 22:33 by

Why do you "doubt it will get any future upgrade"? How can you know that, any more than you, as you stated, "know" how many people use Club WiFi.

I use far more C&CC sites than CAMC sites and have never found the WiFi to be "not always that good". It's fine. (But for private things I use my phone.)

Posted on 18/06/2022 08:14

We haven't used that many sites yet but have normally found it OK. However, when we used to use CAMC WiFi that was also the case. The change came post covid, with much higher occupancy rates at the times of year we use them and a different demographic. When we have used C&CC sites they have only been about half full, as it has been pre the main tenting season and many of the grass pitches were empty. On the one we did use in August which was rammed ( so like many CAMC sites most weekends) the WiFi was absolutely rubbish.

SteveL replied on 18/06/2022 08:26

Posted on 18/06/2022 08:26

It so just a shame you can’t buy a roaming option when at home. Normally either my EE or OH’s O2 will provide a signal but not always both. I know I’m not supposed to mention France in the UK section, but here as my phone is free to roam I have never yet not got a signal. Perhaps there is some legal restriction on allowing it in your own country. I would happily pay more if I could have access to all four main networks on the same sim, it would be worth it for the convenience.

Cornersteady replied on 18/06/2022 08:53

Posted on 17/06/2022 21:55 by frabro

well its absolutely true that nothing is for nothing but if the Camping and Caravan Club , whose site fees are usually slightly less than this club can  not just provide it  but deliver a better quality product as part of the site  fee then why does this club choose to offer a poorer quality service at additional cost. Could it be that the C&CC still see consider themselves  a members club , something the club seems to  have lost sight off

Posted on 18/06/2022 08:53

If it was included in the price I would think there would be far more complaints about the poor service, at least now there is a choice to pay or not.

It's the present position is that the club doesn't and really I don't see that as being somehow anything to do with being a member's club. It is a club for touring outfits (mainly) and looking after member's interests. I personally don't think adding 'free' wifi is at the top of my list of interests nor a main point when considering to use a club site. 

I suspect if it was for many other members then club sites wouldn't be as full?

Tinwheeler replied on 18/06/2022 09:41

Posted on 17/06/2022 21:55 by frabro

well its absolutely true that nothing is for nothing but if the Camping and Caravan Club , whose site fees are usually slightly less than this club can  not just provide it  but deliver a better quality product as part of the site  fee then why does this club choose to offer a poorer quality service at additional cost. Could it be that the C&CC still see consider themselves  a members club , something the club seems to  have lost sight off

Posted on 18/06/2022 09:41

Who knows the answer? Maybe C&CC are more business savvy and efficient so are able to include WiFi in the basic price. Perhaps they saw the disaster that this club uses and went to a different supplier for a better product. The permutations are endless but I suspect it's little to do with attitude to members and more to do with having a better grasp of running a business - and they are both businesses.

Only CAMC can tell you why they do things the way they do.

DavidKlyne replied on 18/06/2022 10:10

Posted on 17/06/2022 22:33 by

Why do you "doubt it will get any future upgrade"? How can you know that, any more than you, as you stated, "know" how many people use Club WiFi.

I use far more C&CC sites than CAMC sites and have never found the WiFi to be "not always that good". It's fine. (But for private things I use my phone.)

Posted on 18/06/2022 10:10

I would turn that round and say what incentive is there for the C&CC to invest in better WiFi if they are not making a charge for it? Also what need would there be to provide an upgraded service if what they provide gives people a reasonably reliable if basic service? What the CMC seems to be doing by upgrading WiFi services seems to be providing the possibility for streaming according to the reasons they give. That of course increases costs to the Club which means its unlikely they would go down the "free" route. 

I have recently stayed on two C&CC sites, on one the WiFi was Ok on the other it was poor and I had to revert to using my own phone data so my comments are based on my recent personal experience.

replied on 18/06/2022 10:28

Posted on 18/06/2022 10:28

The user and all related content has been Deleted User

DavidKlyne replied on 18/06/2022 11:57

Posted on 18/06/2022 10:28 by

With the constant improvement of the cell net network, the improvement of phones and other tech that can use it, and the ever growing provision of inexpensive data packages to customers its seems to me that the provision of local site Wi-Fi systems is becoming less and less relevant.  Perhaps the C&CC recognise this and will for a period provide it FOC and phase it out over time rather than invest in upgrades. 

Posted on 18/06/2022 11:57

I think I would agree with that. It does actually question whether the CMC are actually right in spending money trying to upgrade their site WiFi. I can see the need for a WiFi provision of a couple of sites where it is difficult get decent mobile signal but it is questionable whether that provision needs to be site network wide? 

David

Takethedogalong replied on 18/06/2022 12:26

Posted on 18/06/2022 12:26

Lebara. 15GB of data, utilises Vodaphone network but piggybacks onto all of the others for coverage…….£10 per month, with unlimited calls, and 100 minutes to other countries.

It might not reach Clumber Park Club Site though, but you can get some sort of signal in Clumber if you drive to a higher point, and are desperate. Probably the NT won’t allow a mast in there, so I blame the NT😁

brue replied on 18/06/2022 12:53

Posted on 18/06/2022 12:53

It's interesting how the access to WiFi varies. We were on a CAMC site this year, one we've visited a lot to see family. This time we were in a corner, quite low down and our usual WiFi access was useless. We could access the site WiFi so I used it for free access to CAMC website but decided not to pay the daily rate as the signal appeared less than good, a silver rated site. We always switch to any available free WiFi to save on data usage however we never expect too much from any of these things.wink

TDA Clumber was our worst experience, queuing for the pay phone was like time travel. Have things improved?!

Should add we have stayed in places with absolutely no signal for anything.  We found out the emergency contact worked on one CL when friends spotted someone prone in a field!

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