finding directions to club sites and reviews

kevone replied on 09/03/2023 11:51

Posted on 09/03/2023 11:51

The new website does not seem to let you find specific directions to sites and reviews if you search through the UK Club sites drop down.

Wanting this for a specific site I did receive good help from head office and this is still available, but just not linked to the booking search.  You need to type the name of the site into the search bar at the very top of the page and then you can find what used to be available when you looked at sites and where deciding whether or not to book.

The head office member of staff had not realised this and did promise to pass the issue on to the IT section.

This is, though, frustrating and also might be an issue for anyone not even realising that reviews and specific site route information is buried away on the website.

This really is something that needs to be resolved in order to improve the booking and search experience.

brue replied on 10/03/2023 09:04

Posted on 10/03/2023 09:04

As well as the missing link to site directions etc there is also missing the all important " before you travel" link. This could mean a site is booked and deposit paid before important details are found eg building works at Cayton,  restaurant partly open at Knaresborough, emission zones etc. It's too late when this is found on the booking details.

I'd be glad to be proved wrong on this if I've missed something.

dunelm replied on 10/03/2023 09:17

Posted on 09/03/2023 12:51 by SteveL

Ours stays on the bookshelf all year. So not a lot of help when away.😉 I can access the information online, but only because I am aware of how to do so. There should be a clear link on the site page. It would be so easy to do.

Posted on 10/03/2023 09:17

I understand that we all have our own way of doing things.

I actually find it useful to have a book with printed instructions which I am easily able to take with me. As the Club provides the book, I am happy to use it. I wouldn't like to be without it, especially as I don't have a smart phone and don't always have a laptop with me when travelling.

Often when  at home and looking at or booking sites on-line I also have the book to hand. I know that some people would find that unnecessary and cumbersome but it suits me.

brue replied on 10/03/2023 10:22

Posted on 10/03/2023 10:22

We do too, both club books sit in the front cab, both used for final directions. Satnav not recommended for some approaches and phones not totally reliable.

SteveL replied on 10/03/2023 10:52

Posted on 10/03/2023 10:52

phones not totally reliable.

Well they are fairly reliable if you take a screen grab of the direction info ahead of time. Then unless you’ve let the battery go flat it can be used offline, on phone or pad. You can also have the text any size you want by enlarging the image, it’s not particularly large in the SD. However, my preferred technique is to programme the sat nav ahead of time, using way points, to force it to follow the clubs route for final approach. I also familiarise myself with that approach on street view.

SteveL replied on 10/03/2023 11:01

Posted on 10/03/2023 11:01

This year I’ve also started using a brilliant new programme called Freeform, that came with the OS update on my pad and phone. It’s akin to a white board in that you can add post it’s, screen grabs from Google of maps and street view pictures, downloaded bus time tables, places to visit etc. All can be used offline. In relation to the OP I’ve put all the info for approaching the sites we are going to visit on it and can easily review the night before, even if no internet connection.

wedgy replied on 10/03/2023 11:20

Posted on 10/03/2023 10:52 by SteveL

phones not totally reliable.

Well they are fairly reliable if you take a screen grab of the direction info ahead of time. Then unless you’ve let the battery go flat it can be used offline, on phone or pad. You can also have the text any size you want by enlarging the image, it’s not particularly large in the SD. However, my preferred technique is to programme the sat nav ahead of time, using way points, to force it to follow the clubs route for final approach. I also familiarise myself with that approach on street view.

Posted on 10/03/2023 11:20

I do exactly the same when planning a route to sites.

I found a great tip for bus timetables - if you zoom in on Google maps to show a bus stop symbol and click on that it opens up the appropriate timetable 👍

brue replied on 10/03/2023 16:33

Posted on 10/03/2023 10:52 by SteveL

phones not totally reliable.

Well they are fairly reliable if you take a screen grab of the direction info ahead of time. Then unless you’ve let the battery go flat it can be used offline, on phone or pad. You can also have the text any size you want by enlarging the image, it’s not particularly large in the SD. However, my preferred technique is to programme the sat nav ahead of time, using way points, to force it to follow the clubs route for final approach. I also familiarise myself with that approach on street view.

Posted on 10/03/2023 16:33

Steve, this may be ok for you but I'd go with the mountain rescue teams who say never to rely on your phone....I know sites aren't generally in remote locations but some probably qualify and so do CLs (having stayed on CLs with no phone reception.) Generally a map and a book are the most reliable. Not all are savvy with mapping etc on their phones.

Anyway we all find our own way of getting to places and lets hope the club adds directions to the booking system sooner rather than later. smile

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