Disabled Members

tristar replied on 05/08/2021 10:21

tristar

Posted on 05/08/2021 10:21

I am wondering if its best to phone the site direct and talk to the wardens prior to arrival to request a pitch reasonably close to the toilet facilities as my wife needs sticks for walking.

This is what we usually do but it does take up the time of the wardens and I feel as if I'm creating extra work for them.

Is there a better process for requesting a pitch by phoning the club direct or do as I usually do and phone the site,

Thanks

Raymond

15 replies

KjellNN replied on 05/08/2021 13:21

Member

KjellNN

Caravanner

Posted on 05/08/2021 13:21

Got timed out on editing my post.....

just wanted to add that as far as I can see, there is nowhere on the on line booking to enter a special request of any kind.

In the past we started ringing all the sites before we left home, but requests often got "mislaid" and we were advised at that time not to ring too far ahead in future.

We have also found a few times that no notice has been taken of the length of our van (8 metres) resulting occasionally in only rather short pitches being available, mainly on the older sites where not all pitches are of the same size. This would be another instance of where wardens may have to plan ahead and allocate pitches.

brue replied on 05/08/2021 13:29

Member

brue

Motorhomer

Posted on 05/08/2021 13:29

I just did a dummy booking and "additional requests" comes up with the advice to contact the site directly.

KjellNN replied on 05/08/2021 15:53

Member

KjellNN

Caravanner

Posted on 05/08/2021 13:05 by brue

Just click on the last right hand visible info "how to book a site" which is at the top of my link. (You have to work backwards. HOME is the final bit on the left, you are just retracing the search steps via this method.) My page link is "important booking information."

Posted on 05/08/2021 15:53

Maybe I need new glasses......but When I go back to the "how to book a site" page, or access the same page directly by other means, I cannot find anything to click on to take me to that next page you linked to!

Next steps I get up are booking a year in advance and length of outfit.

This is the page I get

https://www.caravanclub.co.uk/uk-holidays/useful-information/how-to-book-a-site/

brue replied on 05/08/2021 19:08

Member

brue

Motorhomer

Posted on 05/08/2021 19:08

A total mystery KJ, I've tried to replicate it and I can't find it except in my own link!! Perhaps CAMC IT team are burying stuff as soon as we dig it up....