Deliveries to sites

JTCamper replied on 03/04/2018 19:08

JTCamper

Posted on 03/04/2018 19:08

Hello all, I have just been told that the Caravan and Motorhome Club Wardens are not allowed to receive / sign for parcels whilst you are staying on site.
I have orders bits and bobs from Amazon etc before whilst staying on sites without any issue but today I was told by a Warden at West Ayton this was not allowed. Apparently they are allowed to sign for parcels if it is an emergency and it is prearranged with them.
I ordered a new cable for my wife’s new phone as it had a USB-C connector.

£319 for my stay here... I am not asking for much just a signature and a 1 hour home for a small box.

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152 replies

David2115 replied on 03/04/2018 21:18

Member

David2115

Caravanner

Posted on 03/04/2018 21:18

Not very customer orientated is it..... I’m sure it would not happen very often.

replied on 03/04/2018 21:18

Posted on 03/04/2018 21:14 by JVB66

Or different methods on family/private owend sites,

Posted on 03/04/2018 21:18

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moulesy replied on 03/04/2018 21:20

moulesy

Caravanner

Posted on 03/04/2018 21:20

I think the important word in the OP is "pre-arranged". I hope no-one would expect wardens to sign for parcels with absolutely no pre-warning.

And what happens if the package is delayed till after you've left the site? Are wardens expected to arange for collection and/or forwarding it?

1 person likes this

replied on 03/04/2018 21:22

Posted on 03/04/2018 21:18 by

I order from Amazon and I am often surprised tha tI order one day and it is delivered the next. However very occasionally there is a delay and it might take 8 days or more.

Posted on 03/04/2018 21:22

WE have no idea how long the OP was staying. I have had things from Amazon supposedly delivered but in fact not arrived. If the person ordering has moved on it might become messy.

replied on 03/04/2018 21:28

Posted on 03/04/2018 21:18 by Cornersteady

So should club wardens staying at non club sites arrive at club arrival times as well in case they are accused of double standards?

Posted on 03/04/2018 21:28

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JVB66 replied on 03/04/2018 21:29

Member

JVB66

Caravanner

Posted on 03/04/2018 21:18 by

The site we were on is part of a big French chain. CC Ltd needs to learn the meaning of service.

Posted on 03/04/2018 21:29

But as we know in France do as the French,if a problem just a shrug of the shoulders is the answer to any problems, but then that is "over there"again

replied on 03/04/2018 21:34

Posted on 03/04/2018 21:22 by

WE have no idea how long the OP was staying. I have had things form Amazon supposedly delivered but in fact not arrived. If the person ordering has moved on it might become messy.

Posted on 03/04/2018 21:34

The user and all related content has been Deleted User

1 person likes this

replied on 03/04/2018 21:41

Posted on 03/04/2018 21:41

Well the simple point that I would make is that, wherever I was staying, I would ask if it was OK before arranging a delivery. If not I would simply arrange another collection point. If it was something that could be bought within (say) 15 miles I would do that s part of a trip out. I expect nobody to fawn over me.

However that is just me. Others are different

JVB66 replied on 03/04/2018 21:44

Member

JVB66

Caravanner

Posted on 03/04/2018 21:44

The cc is like the large, I would think, major companies who have any dealings with the general public in the uk , have to try to ensure that their staff and in the end themselves, minimise the chances of being open to what is now a Litigation Society how ever minimal the chances are.

Only just recently a member of the site staff was "warned" about it when assisting an elderly couple to change a wheel with a puncturel

replied on 03/04/2018 21:49

Posted on 03/04/2018 21:41 by

Well the simple point that I would make is that, wherever I was staying, I would ask if it was OK before arranging a delivery. If not I would simply arrange another collection point. If it was something that could be bought within (say) 15 miles I would do that s part of a trip out. I expect nobody to fawn over me.

However that is just me. Others are different

Posted on 03/04/2018 21:49

The user and all related content has been Deleted User

1 person likes this

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