Curtailment of holiday / refund

A lot of things have changed Amesford, that’s why reading and understanding the new terms and conditions are important. Not least the cancellation periods and deposit requirements for Club Sites, along with other circumstances.

We have had to come home for my Dad, we had three weeks on a CL, and then a week in a cottage all booked and paid for. The CL refunded us the nights they managed to re let, luckily, Dad was stabilised and we got to make it to the cottage. OH had to go home from Penzance one Summer to see his terminally ill brother. He hopped on a train, and zoomed straight home, leaving me to sort pets, caravan and all else out in Penzance. That was less stressful than a 12 hour drive home for him, and thankfully he got to see his brother in time. You just do what you need to as best as you can, and pay out what you need to, if there’s no alternative. 

If I had to end my holiday early because of the health of a family member the last thing on my mind would be trying to get a few quid back , and yes I am in a similar situation with my mum in a care home at 92 

If you're in a situation with a family member who might require your attention (we've had this in the past) it's always a possibility that a holiday could be curtailed. It might be nice to think the club would look compassionately at your plight but it's probably better to accept that this can happen to anyone and all you can do is ask the club yourself if this type of event happens. I suspect in reality it will be the last thing to worry about.  

If your mother is very elderly and in failing health (as in the case of the OP), would an insurance company actually insure you in respect of cancelling or ask you for a very high premium to do so, making hardly worthwhile to pay the insurance premium?

When my mum was in a nursing home in failing health we booked a trip using Eurostar to Avignon. To get a sensible price we had to book when the tickets became available 6 months before. I also took out Red Pennant insurance at the same time. Sadly my mum died just over a week before our planned trip and we had to cancel. Red Pennant required a letter from my mums doctor stating that we wouldn’t have known she was going to die, which clearly if you’re 90 and in a nursing home is always possible. However, the doctor was OK to do this as 6 months before there hadn’t been any issues. There was a cost for this £25 I think and then two lots (one for each of us) of £40 excess.

One thing to note, not something I would have thought of unless it was pointed out. All of our tickets, train and accommodation were non refundable because of the tickets / prices we had selected. However, the insurance company wouldn’t pay out unless we could show we had cancelled them. Just sending the tickets / accommodation bookings showing they were non refundable wouldn’t have been enough. 

If ever you get devasting news from home when you're away, believe me, money is the last thing on your mind.