Coronavirus (COVID-19) UK campsites

A message from Director General, Nick Lomas:

I know that many of you are concerned about the coronavirus situation and the impact it may have.

For me, being a part of a Club is so very important. As a Club we are a community of like-minded people, enjoying similar pursuits and pastimes. I would like to take this opportunity to thank you for your ongoing support, and trust, in our Club.

For the past few days we have been focussing our attention on repatriating our members who were overseas and affected by the introduction of country-specific travel restrictions.

Now, I want to give you all a briefing on UK travel.

Booking with confidence:

Following on from recent Government announcements, we want to let you know that the majority of our UK campsite network is already open and ready to welcome you.

We know that some members may wish to change their overseas and UK travel plans, and we totally understand.

For UK bookings we recognise at the moment that members may need to amend a date or cancel a booking ‘last minute’. Until further notice, the Club will waive restrictions for late amendment or cancellation prior to arrival, including within 72 hours of arrival.

In line with Government advice, we have taken the decision to close our bars and restaurants on site.

For European travel, we’ll also be waiving Club amendment fees for all bookings, regardless of European travel destination or travel date.

Hygiene, enhanced cleaning & social distancing:

The safety and wellbeing of members, guests and staff is of paramount importance to us. We will continue to follow Government and Public Health England advice and guidelines.

We’ve introduced a number of measures including increasing the rigour of cleaning and sanitising products, and enhanced disinfecting of common surfaces across offices and campsites. In addition we are introducing a number of social distancing practices at our sites, in order to support government guidelines.

We would ask for your support in helping to keep everybody safe by regular hand washing, with soap and water, for at least 20 seconds and supporting the social distancing practices. Posters have been placed on Club campsites as a reminder for all site visitors.

The Government has also introduced social distancing guidance - information is available here: gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people

Stay up-to-date:

To ensure you remain up to date with the latest advice and information with this fast moving situation, please visit camc.com/whats-on/caravan-club-news/novel-coronavirus-advice/ which is being regularly updated with the latest information and advice.

Sadly our community, and indeed the world, finds itself in uncharted waters. These are unprecedented times we are living in. Now is the time we need to pull together and support one another, and our Club.

I want to reassure you all of the Club’s commitment to meeting this challenge. Thank you for your continued support, and I’m sure you will join me in recognising and thanking our dedicated staff who are all working incredibly hard to make sure we can continue to serve you, our members.

Nick Lomas

Director General

Caravan and Motorhome Club

To help ensure Government advice on social distancing is followed, the Club will be closing its UK sites network today - Sunday 22 March 2020. 

This will include the Certificated Locations network. We are in the process of advising all CL’s to this effect.

All UK sites and CLs will remain closed until 30 June 2020.

The safety and wellbeing of our members, local communities, guests and staff is of paramount importance to us and we feel this move supports the recommendations issued by the Government.

If you are currently on one our sites, please contact the site staff who will advise you on how and when you need to leave the site. Please ensure you maintain social distancing at all times, in line with Government guidelines.

If you have an imminent booking please do not travel to site. We will issue updates on a regular basis so please check our website www.camc.com.  We will be in contact with members who have imminent bookings.

We thank you for your patience and support during these challenging times.

Stay safe and well.