Cl's on line booking system

Whose bright idea was it to change the search facility for a CL to one where you get sent round in a circle taking you to the bit with a time slot. I found that I wanted to search in a particular area of the country and got to the selection via Google when searching "CL's near ..........." (fill in the blank)  The pretty picture with the Search for a CL button just takes you back to the beginning where you have a choice to browse the site. Someone did not test this part of the web pages properly. Get if fixed!

Get ready to book your 2018 UK holidays

From 8am today, pitches on our UK Club sites will be on sale to members for stays up until 4 January 2019*. During this time the website will be very busy and we have to limit time spent making a reservation to be fair to everyone and to keep the system running smoothly. To ensure your booking is fulfilled, we’ve put together a check list of important points:

 Sign into 'My Profile' from 7am on 6 December
 Prepare a list of sites and dates in advance (as the usual site search will be switched off)
 After 8am, you’ll be given a 10 minute slot to make a booking (when a slot becomes free)
 One slot gives you the opportunity to make one booking. After you complete a booking, you may return to this page to await your next slot
 Bookings can be viewed/cancelled in ‘My Profile’ immediately but your reference number may take up to 24 hours to come through

We want to make every effort to minimise disruption to members during this time. To alleviate any extra load on the system, between 5 – 6 December the UK Sites App and some areas of the website will be unavailable. These are: Search by Map, Late Availability and Certificated Location search. Normal service on the UK Sites App should resume no later than 10am on 7 December

Hi SuttonColdfield, 

Sorry to learn of the difficulties you were experiencing with the website yesterday.

As mentioned above by EasyT, yesterday was Peak Booking Day dates in 2018 through to 4th January 2019. Due to the high volume of members using the website certain parts of our website, including searching for a CL, were temporarily unavailable. All sections of the website should be working as normal from 10am today.

If you are still experiencing issues after 10 am please let me know and I will raise this with the IT department.

Thanks

Maddie 

We also only use cl's and would love them all to have an online booking facility with a payment option as well. In the meantime half of them can't even be bothered to upload photos of what you might expect to see on arrival. I certainly won't be staying there!