Changes to Cal Mac Ferries

DavidKlyne replied on 12/08/2021 20:15

Posted on 12/08/2021 20:15

There have been some changes to Cal Mac Ferries which may be of interest to those that don't book but turn up at ferry terminals. Cal Mac

David

Tinwheeler replied on 12/08/2021 21:43

Posted on 12/08/2021 21:43

An interesting development. It looks as if the number of LV's wanting to use ferries has increased and folk with just a car may have been prevented from reaching their destination for the night.

Booking is easy by phone so that’s the simple thing to do to avoid problems.

Extugger replied on 13/08/2021 07:26

Posted on 13/08/2021 07:26

 

This from The Herald.......

Finlay MacRae, head of operations for CalMac, said: "To prioritise customers without alternative accommodation and to optimise deck space at the end of loading, motorhomes, campervans and vehicles towing caravans will no longer be given a standby or waitlist position on all bookable routes - either at the reservation stage or on the day of sailing.

"Restricting larger vehicles in standby lanes will allow us to make the best use of any remaining space for smaller vehicles, whose occupants may not have alternative options available for accommodation. It will also remove the issue of larger vehicles filling up standby lanes, and smaller vehicles having to be pulled out of car lanes if that is all that can be shipped at the end of the loading process."

Looks like the locals are getting sick of Motorhomes and Caravans!

 
 

replied on 13/08/2021 07:51

Posted on 13/08/2021 07:51

The user and all related content has been Deleted User

Takethedogalong replied on 13/08/2021 07:53

Posted on 13/08/2021 07:53

We have usually booked our CalMac ferries. I do recall a race to Tarbert (Kintyre) to get home one Winter, in a car though. Locals had heard that this service was closing early that particular season, so there was a mad dash to be on it, as it was only a small ferry. We managed to be third in queue, but needn’t have worried as it turned out. Cal Mac used a much larger ferry than usual. 

JVB66 replied on 13/08/2021 11:27

Posted on 13/08/2021 11:27

Seems another consequence of the big growth in LVs in this country, and the very noticable site occupancy partly due to so many new LV owners and staycationers and them still expecting to just turn up at a site when they have had enough, without booking "what do mean you have no vacant pitches", the same with calmac ferries "wot no space?"surprised

brue replied on 13/08/2021 11:34

Posted on 13/08/2021 11:34

Often the waiting areas are quite small Jvb and freight needs to get through too so it makes sense all round. We always book, would hate to be stuck on the quayside in these places. smile

replied on 13/08/2021 13:32

Posted on 13/08/2021 13:32

The user and all related content has been Deleted User

Extugger replied on 13/08/2021 15:21

Posted on 13/08/2021 15:21

I fully understand the locals’ frustration at not being able to book even a car onto said ferry, which they may well use more frequently than visitors. However there will be quite a number of businesses who rely on the trade of visitors and it seems very shortsighted of the state owned ferry company not to add additional sailings to accommodate those who wish to visit, particularly in the holiday period and following the pandemic. 
The alternative is not to travel to these places and spend your hard earned elsewhere. I, Mrs Sturgeon, will be one of them.

 

JVB66 replied on 13/08/2021 15:32

Posted on 13/08/2021 15:32

Have the two new ferries that were ordered by CalMac and paid for by the Gov of Scotland been accepted into the CalMac fleet yet? they were dogged with more problems ,than was being admitted ,but until they are operational , CalMac were struggling to maintain the basic services ,so not a lot of chance enhancing any services 

Extugger replied on 13/08/2021 17:01

Posted on 13/08/2021 15:32 by JVB66

Have the two new ferries that were ordered by CalMac and paid for by the Gov of Scotland been accepted into the CalMac fleet yet? they were dogged with more problems ,than was being admitted ,but until they are operational , CalMac were struggling to maintain the basic services ,so not a lot of chance enhancing any services 

Posted on 13/08/2021 17:01

Have no idea and frankly don’t give a damn. I’m not one for excuses or inefficiencies, life’s too short and there’s always other options. If you offer a service you need it to be good service, otherwise your customers will go elsewhere and it’s very difficult to get them back once they’ve gone.

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