Caravan sites opening and safety measures feedback

charlie25 replied on 03/07/2020 19:12

Posted on 03/07/2020 19:12

It would be great to have feedback on the caravan sites and how the safety measures are working. We will be watching for the next two weeks to see how safe the sites are before we decide to start touring again.  Maybe a lot of people will put reviews on individual caravan sites.

Moderator Edit:

This thread is specifically and solely for members currently visiting sites to offer useful feedback.

Please keep your posts on the topic of "caravan sites opening and safety measures on sites" only.

Thank you.

Rufs replied on 22/07/2020 12:14

Posted on 22/07/2020 12:14

I am sure that the club will catch up with the 21st century but it is early days for them 

says one who admitted text messages where a no brainer as far as he was concerned and was not prepared to give the club his mobile telephone number.

seems to me that the club , although not covering itself in glory, has amonst it members those who seem to go out of their way to thwart messures the club do put in place in these difficult times to try and make our stays as hassle free as possible.

Have just been speaking to my SIL who works for a well known holiday company, they will not open their facilities until September and are in the process of giving full refunds to all the tenters and partial refunds to those who are touring, statics etc will get nothing even though some of the ammusments or restaurants will not be available.  

Rufs replied on 22/07/2020 12:19

Posted on 22/07/2020 12:12 by

of course they do..

That is good then but it is not an option available in communication preference. You can phone, e-mail, post but not text specifically. I have a couple of friend who I would never phone normally as they are very deaf and I use e-mail or text. In person they can lip read well to augment their hearing..

Posted on 22/07/2020 12:19

you can insert your mobile number into your profile, so i would have thought that if you insert it then the club would have the option to use it.

I have a couple of friend who I would never phone normally as they are very deaf and I use e-mail or text.

crikey do i not remember you proudly displaying a text on here from 2019 that you had not opened, apologies if i am wrong undecided 

DavidKlyne replied on 22/07/2020 12:23

Posted on 22/07/2020 09:18 by JVB66

You also on the acknowledgment were advised about a later than usual reply undecidedwink

Posted on 22/07/2020 12:23

My booking, which I have just looked at online, still says arrival between 12.00 and 14.00. It is the same as it was the day it was booked. Even if I could arrive by midday it's unlikely that we will make until after 13.00 anyway so not an issue but still not sure how they expect members who book and forget to know about later arrival times. The point of my email was to suggest to the Club they need to let people know en masse. 

replied on 22/07/2020 12:31

Posted on 22/07/2020 12:19 by Rufs

you can insert your mobile number into your profile, so i would have thought that if you insert it then the club would have the option to use it.

I have a couple of friend who I would never phone normally as they are very deaf and I use e-mail or text.

crikey do i not remember you proudly displaying a text on here from 2019 that you had not opened, apologies if i am wrong undecided 

Posted on 22/07/2020 12:31

you can insert your mobile number into your profile, so i would have thought that if you insert it then the club would have the option to use it.

It is a pity they don't give the option to have it as a preference though. 

crikey do i not remember you proudly displaying a text on here from 2019 that you had not opened, apologies if i am wrong   

You are not wrong at all (obviously blessed with a good recall), text is now Deleted User. Normally I am aware of texts during waking hours and do check anyway when away from home. 

replied on 22/07/2020 12:33

Posted on 22/07/2020 12:23 by DavidKlyne

My booking, which I have just looked at online, still says arrival between 12.00 and 14.00. It is the same as it was the day it was booked. Even if I could arrive by midday it's unlikely that we will make until after 13.00 anyway so not an issue but still not sure how they expect members who book and forget to know about later arrival times. The point of my email was to suggest to the Club they need to let people know en masse. 

Posted on 22/07/2020 12:33

The point of my email was to suggest to the Club they need to let people know en masse. 

Maybe they will when they perfect their message

DavidKlyne replied on 22/07/2020 12:41

Posted on 22/07/2020 11:47 by Rufs

of course they do...somewhere buried in all these posts in one from a member saying that he received a text some 3 days before arrival at a specific site advising him of a change of arrival time, cant be bothered to trawl back and find it but it is in this post somewhere

Posted on 22/07/2020 12:41

Probably around the time when sites reopened and of course makes perfect sense to use a text as a means of communication in more urgent circumstances. My position is that I have a site booked for 2nd August and as pointed out elsewhere my booking still shows 12.00 arrival time although I know it to be 13.00 but only by reading this forum. It will be interesting to see if I get notified of any changes because I can't see anywhere on this website that all sites have been changed to 13.00 arrivals. The latter arrival time is not an issue for me but it would look more professional if the Club had it's communications sorted?

replied on 22/07/2020 12:41

Posted on 22/07/2020 12:23 by DavidKlyne

My booking, which I have just looked at online, still says arrival between 12.00 and 14.00. It is the same as it was the day it was booked. Even if I could arrive by midday it's unlikely that we will make until after 13.00 anyway so not an issue but still not sure how they expect members who book and forget to know about later arrival times. The point of my email was to suggest to the Club they need to let people know en masse. 

Posted on 22/07/2020 12:41

I make a note of the site postcode, phone number, deposits paid etc and amongst other thing earliest or agreed arrival times. I would never normally recheck unless notified by e-mail

AnnB replied on 22/07/2020 12:58

Posted on 22/07/2020 12:58

Southport Club Site

Arrived just before 12:30 Sunday (It’s 12 opening as normal).

 Queue of about 20 vans on the road.  Warden with clipboard by the barrier ticking the list of arrivals, handing out site map and Covid info sheet and waving you through the barrier.

Find pitch, return to office to pay with vouchers, pick up toilet key and the 2 rubber bands for the toilet block which were Handed to us in an envelope.

We were on the older part of the site (don’t like the newer area) and the shower block has the hooks outside to limit numbers to 2 Per block. Husband used the shower block once but I didn’t as I had a Pacemaker fitted last Thursday and avoiding water wink

We have a private site booked for next weekend then Thursaston the following weekend. So far so good (just wish we were able to do longer than 2 nights but caring duties prevent that)

Rufs replied on 22/07/2020 13:04

Posted on 22/07/2020 12:41 by DavidKlyne

Probably around the time when sites reopened and of course makes perfect sense to use a text as a means of communication in more urgent circumstances. My position is that I have a site booked for 2nd August and as pointed out elsewhere my booking still shows 12.00 arrival time although I know it to be 13.00 but only by reading this forum. It will be interesting to see if I get notified of any changes because I can't see anywhere on this website that all sites have been changed to 13.00 arrivals. The latter arrival time is not an issue for me but it would look more professional if the Club had it's communications sorted?

Posted on 22/07/2020 13:04

agree 100 pct, however, as i said was talking to my SIL earlier who works for a well known holiday company, currently she is working 7 days per week sometimes 12 hrs trying to keep on top of providing refunds, new bookings, cxlations, and of course customer service is inundated with calls re problems on sites etc, i expect the club has similar problems it called "crisis management" and very difficult to deal with.

replied on 22/07/2020 13:05

Posted on 22/07/2020 13:05

We were on the older part of the site (don’t like the newer area) and the shower block has the hooks outside to limit numbers to 2 Per block. Husband used the shower block once but I didn’t as I had a Pacemaker fitted last Thursday and avoiding water wink

The newer area looks wide open and baron to me but the seagulls love it when at least 10 pitches flood. We have used it but not really desirable

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