Fozzie replied on 06/12/2022 09:00
Posted on 06/12/2022 09:00
Just to point out this didn't happen to me,but just something I could see that could cause issues later.
I have kept out of the new booking system issues,managed to book two sites,with one problem which head office sorted for me,but I have never liked the 13:00hr arrivals time personally.Never did like it when the CCC were first to introduce it.
I also have no problem with the "taking of balance" when visiting a site,even if it is taken at 02.04 in the morning roughly 11 hrs before the earliest arrival time.
But say someone arrived say 30 minutes early,and had to move due to a request from the site manager,you have already paid the balance some 10 and half hours earlier.
I can just see potential issues,with such an automatic balance payment taken some 12 hours previous.
Fozzie