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Allocating pitches by site manager!

nelliethehooker replied on 16/09/2022 20:53

nelliethehooker profile picture Member

nelliethehooker

Caravanner

Posted on 16/09/2022 20:53

We arrived at Bromyard Downs this lunchtime and on booking in was told I was on a certain pitch. We had booked an awning pitch a while ago and expected to be on a H/S, but one of our choosing. We now have a relatively short caravan, 6.6 m length, so all those empty should have been suitable for our unit. I was able to change from the last level to the upper one but still only onto another allocated pitch. The warden said that this had always been the way here, but I know full well that it hadn't as we have here in the past. Is this going to be another retrograde change following the introduction of the new system?

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Takethedogalong replied on 26/09/2022 21:37

Takethedogalong profile picture Member

Takethedogalong
Posted on 20/09/2022 21:58 by JollyKernow

Evening

So firstly, apologies for any offence earlier. This year has certainly questioned our resilience. I don't know the site or staff mentioned in the op. and there's no excuse for poor behaviour, I'm just guessing here but with the migration of bookings and the allocation of pitch surfaces, a lot of people have been unhappy (polite term) with their pitch. That's caused some displeasure (polite term) when asked to move. Multiply that by a lot equals grief!! I will say that this season, with the turning away of early arrivals, with the consequences that has brought and the learning of the new system on the hoof has been more than trying (polite term)

With pitch surface type booking I think there will be more allocation going forwards until all migrated bookings have been taken.

JK

 

Posted on 26/09/2022 21:37

Thank you for coming back to this thread JK. I don’t think any of us doubted the kind of issues and stress staff on the Sites are encountering at the moment, most of it not of their making.

I have to say though, that if I was paying the kind of nightly fees the Club are asking, and had booked to spend a fortnight on a Site, I would not be happy having no choice regarding a pitch. Choice of pitch for most folks is very personal thing, and we know from experience if it’s wrong, it can totally ruin a holiday. I sincerely hope that it’s only for the migration of bookings period, and that on site staff do use some common sense if a site isn’t busy, as in Nellie’s post, and give a bit of leeway.

 

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