France toll tags and UK bank account

Dunclair replied on 05/07/2023 19:22

Posted on 05/07/2023 19:22

I have tried to subscribe to several different providers of toll tags for France so that OH doesn't have to fret and stuggle with the payments at the barriers.

Everything looks OK until I get to the payment page when the sites simply do not understand/accept my UK bank card details.

Any help would be greatly appreciated please.

Lutz replied on 06/07/2023 09:34

Posted on 05/07/2023 19:22 by Dunclair

I have tried to subscribe to several different providers of toll tags for France so that OH doesn't have to fret and stuggle with the payments at the barriers.

Everything looks OK until I get to the payment page when the sites simply do not understand/accept my UK bank card details.

Any help would be greatly appreciated please.

Posted on 06/07/2023 09:34

Bank card details are no good to anyone if you are paying online from abroad. You need the details of the account to which the card is linked, specifically its 22 digit IBAN and the bank’s BIC code. Then you shouldn’t have a problem.

Otherwise your alternative is to pay by credit card if that is offered as a method of payment.

SteveL replied on 06/07/2023 09:41

Posted on 06/07/2023 09:08 by eurortraveller

Autoroutes without toll booths and barriers are being introduced in France - a “free flow” system.

The new west - east  A79 is the first operating in that way already. Numberplate recognition cameras automatically charge the toll fee to a vehicle which has a tag on board, otherwise you have to stop and pay at a machine in a service area, and otherwise you are fined. So get a tag - any tag- they all work.

The A13 is said to be the next to be converted to the new system, and others gradually to follow.

Posted on 06/07/2023 09:41

How does it know what tag to charge it to ET. There is no record of a registration number attached to my tag as it can be used in any vehicle. I can’t find anyway of adding numberplates either.

iansoady replied on 06/07/2023 10:07

Posted on 06/07/2023 10:07

Like Tammygirl have had an ATMB card for nearly 8 years. Our card did expire and we were told by them but had no trouble setting up new card details. You do need a decent grasp of French however.

eurortraveller replied on 06/07/2023 10:30

Posted on 06/07/2023 09:29 by peedee

ET, can you now get a tag for over 3.5 tons? (class 3) Last time I tried I had no luck, not that I was too bothered because I tend to avoid French Autoroutes unless to get around a major cities like New Orleans. If they are doing away with booths then I may have to find a source of a Class 3 tag even if only occasionally used.

It is worth noting that in many other countries where you need a tag you have to pay in advance of use, you cannot pay in arrears but you can get refunds of unused credit. This is best done with a credit card at designated points.

peedee

Posted on 06/07/2023 10:30

PD, I am told that the TollTickets company can provide them - on short time hire or for long term use - for vehicles over 3500  kg but I have no experience of them 

eurortraveller replied on 06/07/2023 10:41

Posted on 06/07/2023 09:41 by SteveL

How does it know what tag to charge it to ET. There is no record of a registration number attached to my tag as it can be used in any vehicle. I can’t find anyway of adding numberplates either.

Posted on 06/07/2023 10:41

Dunno!  Just Google ‘FreeFlow Autoroute’ and it might tell you.

peedee replied on 06/07/2023 11:04

Posted on 06/07/2023 10:30 by eurortraveller

PD, I am told that the TollTickets company can provide them - on short time hire or for long term use - for vehicles over 3500  kg but I have no experience of them 

Posted on 06/07/2023 11:04

Thanks, I'll check it out

peedee

peedee replied on 06/07/2023 11:24

Posted on 06/07/2023 09:08 by eurortraveller

Autoroutes without toll booths and barriers are being introduced in France - a “free flow” system.

The new west - east  A79 is the first operating in that way already. Numberplate recognition cameras automatically charge the toll fee to a vehicle which has a tag on board, otherwise you have to stop and pay at a machine in a service area, and otherwise you are fined. So get a tag - any tag- they all work.

The A13 is said to be the next to be converted to the new system, and others gradually to follow.

Posted on 06/07/2023 11:24

ET, where can you keep track of these changes? I had a look at Toll Ticket and for short term use it works out at 58.5 euros just to obtain the tag and for long term 35 euro a year plus a 7 percent service charge on cost of tolls plus costs of obtaining the tag. For what little use I make of the autoroutes both options work out excessive. Once again thanks for the info but  I will suck it and see this year when on my way down to Spain.

peedee

replied on 06/07/2023 11:59

Posted on 06/07/2023 09:00 by eurortraveller

Phone them - number is on website.

Posted on 06/07/2023 11:59

The user and all related content has been Deleted User

SteveL replied on 06/07/2023 12:01

Posted on 06/07/2023 10:41 by eurortraveller

Dunno!  Just Google ‘FreeFlow Autoroute’ and it might tell you.

Posted on 06/07/2023 12:01

Have done so and it’s still not totally clear. Possibly the translation program on the iPad, as everything is in French.

As far as I can see if you have a tag nothing changes the tag will be detected by a gantry and you will get charged as normal. Otherwise your number plate will be read and you can either pay online, at a terminal somewhere on the autoroute, or it gets charged to an account you can set up. You get 72 hours to pay or you get fined.

What  remains unclear is how it actually functions. If it detects a tag, does it not read or deletes your number plate. How do you know it has read it, hopefully you will still get the beep. Presumably it will establish the class of vehicle using the ANPR, although it does not say that.

Tammygirl replied on 06/07/2023 12:51

Posted on 06/07/2023 11:59 by

You jest, my French would get nowhere. However I am pleased to say after about 45 mins and liberal use of Google translate I have managed to change password, get into my account and register a different credit card. 

Posted on 06/07/2023 12:51

Good you got it sorted David.

We had to replace ours a year or so ago as the battery was low. We ended up phoning them to arrange it, the 'madam' on the other end spoke sufficient English to sort us out. 

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