The perpetual CL

Looks as this might just be a problem with English sites. I looked for our own CL last night and it came up no problem. I then looked a few minutes ago for a CL we use near Edinburgh but didn't put in the postcode and got it and the one along the road but nothing else. I am now using Windows 10  but not with Google so can't blame it on them. Kellysmum

I'm also getting the identical problem with Scottish and Welsh sites and I'm getting the problem with Chrome and Firefox on Windows 10 and on my Android tablet. The problem occurs when you enter the name of a CL and nothing else and then select the Search button at the bottom of the screen. The expected CL's are displayed along with a CL from the West Midlands that shouldn't be there.

Alan

Perhaps they had to code the app with at least one CL being returned on a search to prevent an empty string and just picked this one at random.

Hi Cyberyacht.  My experience as a CL owner is that when I reported an issue about the app not showing our CL (Cholsey Grange) when searching on EHU, the issue was acknowledged by HO and then fixed within about 10 days.  As with all IT issues, they need to be understood, fixed and then tested before release.  I realise there are more issues to be fixed, but I think that HO is working hard to get this right.   On a related note (as I have said elsewhere) if you (or any other member) have / has strong opinions about the clubs policies or how it does things and really want to help the club, then you can apply to become a 'Nominated Member' of the Club Council.  The Club is run by it's members as you'll find if you look at the  section called 'How the Club is run' on the main website.

CY this is occurring when I search using  the full web site and not the app. It could well have been occuring from before the time that the app was introduced. I thought it was just a short term anomily but it has persisted for quite a while now.

I have had a response from Rochelle:-

Thank you for your email. I’m afraid I’m not really sure what you mean by your previous email. Would you be able to send a link or a screenshot of the problem? That way we can work on resolving this problem for you quickly.

If I knew how to send a screen shot I would have done so, but being unable to I did another search and the same result ensued, so I've sent her the link. All I hope is that when she opens the link it shows both the CL I searched for and the other unwanted one. Will keep you all updated.

:- 

Thanks for the update Nellie,

That pesky West Midlands site is trying its hardest to get noticed  

Hi everyone,

Sorry to hear that so many of you have had this problem. It looks to be an error the CL site page in question. I've notified our IT department and will let you know when this has been rectified.

Well nth, at least you got a reply. I emailed them on 1 April and no reply yet, perhaps they thought it was an April fool :-)  I think they have misunderstood and don't realise that any CL searched for  by name comes up and includes this CL.

Deep joy! Having tried the name of CL only route when searching, lo and behold, the wonders of Wolverhampton!  Never mind, at least one CL owner is getting some great publicity via Club. I bet a few others could wish for such service!