Restored reviews
12 replies
Wherenext replied on 11/06/2017 13:56
Posted on 11/06/2017 13:56
So glad for all CL owners that this has happened but a shambles that it happened in the first place and then another that it's taken so long to rectify.
Of course it might have helped if someone from the club had come on and explained what was happening behind the scenes and given a timescale for fixing the problems instead of leaving everyone in the dark.
I now assume that they're busy fixing other bits but perhaps they could explain which ones, via Rowena perhaps, so that we know what is being done.
1 person likes this
Oneputt replied on 11/06/2017 16:06
DavidKlyne replied on 11/06/2017 16:15
Bakers2 replied on 11/06/2017 16:50
brue replied on 11/06/2017 16:58
young thomas replied on 11/06/2017 18:47
Posted on 11/06/2017 18:47
...but why, why, why doesnt someone actually say what the maintenance is for and what we can expect when the system is returned to us, the users?
To (yet again) just take the system down with no indication of what (fully tested?) fixes are being rolled out is par for the course.
were these restored reviews just spotted by chance, were cl owners told to check every day, just in case?.....
or did CC actually tell CL owners that this was what the mainrence window was for?.....
who knows?
will CC reveal all?
dont hold your breath
brue replied on 11/06/2017 19:00
Posted on 11/06/2017 19:00
I don't think senior management at the Club will ever apologise or explain for the last six months of website faults, they've missed opportunities in the magazine and on social media. Luckily CT users have been able to point up faults, I suppose we have our uses.
nelliethehooker replied on 11/06/2017 21:52
CholseyGrange replied on 12/06/2017 08:31
Posted on 12/06/2017 08:31
Great to see that the Reviews have been fixed for us CL Owners (at long last), but there's still a long list of other fixes that need to be made before we even reach the 'enhancements' promised by this new site..
Fixes still needed
- The 'Map View' for CL's - should be searchable by feature (eg EHU)
- The Mobile App - still uses the 'old' data so is increasingly out of date
- Members seem unable to leave more than one review for a CL
- A 'Response' to a CL Review from an owner needs to be loaded manually at HQ if it is to remain visible
Enhancements promised
- Ability for CL Owners to update their information / photos themselves without having to burden the CL team with each and every request.
- CL Owners 'private' forum for sharing best practice & improving communication between HQ and CL owners
- Online tracking of members who are No-Shows and Late Cancellations (as per Club Sites)
- Ability for CL's to register / sell new Membership on-line for 'drop-ins' thereby increasing the Club membership (as per Club Sites and C&CC CS's )
and I'm sure there are more that I can't think of on a Monday morning !
But, I suppose some progress is better than none..
1 person likes this
nelliethehooker replied on 12/06/2017 20:32
Posted on 11/06/2017 21:52 by nelliethehookerSame with me, I've been credited with about 3/4 of the ones that I've posted.
susanb
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