eurortraveller replied on 28/06/2024 18:25
Posted on 28/06/2024 18:25
Yesterday and today I read scathing reviews on this website of two different CLs. Reviews so strong which might well stop future customers in their tracks. Damning reviews can be a killer for a small business. How does the Club react or respond to reviews of that sort?
Does the Club ask the area inspector to go back and check again? Do they ask a different inspector to go and look and give a second opinion? Will they print those inspectors comments for members to see? Or will they at least routinely publish a date for every CL to say when it was last inspected ? We are not even told that.
Surely the Club has two responsibilities in cases like this. To be fair to CL owners and protect their interests if criticism is unfair - but also to give objective CL inspection reports to members who might be visitors.
Are either of those things happening?
3 people like this
eurortraveller