Posted on 23/12/2016 12:07
There is a well known saying "If its not broke, don't fix it".
Cl Facilities were pretty straight forward as to what they were, what is this "Ideal for" supposed to infer.
I also agree with other discussions in saying that the search facility is rubbish.
Instead of spending money on changes that are not necessary keep the membership down,
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Posted on 24/12/2016 15:28
You and all CL owners have our complete sympathy Alan, from the CL point of view it is a shambles. However, we have reverted to other search methods, easier and quicker than this pathetic long winded frustrating exercise. Never fear, loyal supporters of everything CL owners provide will continue to get to you and enjoy what is on offer!
A merry Christmas to all those CLs we have visited, and those we hope to visit!
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Posted on 24/12/2016 13:28 by AlanGL7I've been told by EG that the filtering error will be fixed in 'early January'
Posted on 24/12/2016 07:34 by AlanGL7I've just discovered that it is not possible to add a review to a CL that doesn't already have at least 1 review!
Posted on 26/12/2016 01:36
Lets all face it the CC has made a huge cockup introducing this "new " web site, it doesn't work and its really slow at not working. They have obviously not followed any IT industry standard methodologies which is quite unbelievable- its like a bad installation from the 1980's.
Why cant they look at the camping and caravan web site and learn from them? i assume they needed a unique selling point for the club - well it is unique it doesn't work!
I think at this stage it would be better to take the UK holidays tab down and get it sorted. if they say it will be sorted in January then expect something about March April
Posted on 26/12/2016 01:36 by kgreen271056Lets all face it the CC has made a huge cockup introducing this "new " web site, it doesn't work and its really slow at not working. They have obviously not followed any IT industry standard methodologies which is quite unbelievable- its like a bad installation from the 1980's.
Why cant they look at the camping and caravan web site and learn from them? i assume they needed a unique selling point for the club - well it is unique it doesn't work!
I think at this stage it would be better to take the UK holidays tab down and get it sorted. if they say it will be sorted in January then expect something about March April
Posted on 27/12/2016 18:13
.. or at ukcampsite where there's a useful map search including "within a radius of x miles", and a "virtual brochure" with a map which shows sites you liked. More garish than this place, but quick and effective.
I'm new here, only joined just before the changeover, so haven't experience of how this site compares to its precedent, but finding it fairly labour intensive to use.
Wassail, meanwhile!
Posted on 24/12/2016 09:50 by young thomas'apparently' the new system was subject to 'extensive user testing' prior to release....
...any CL owners on that test team?
it seems that many of the major functions dont work to 'real users' satisfaction, especially searches.
also, the migration process could not have been tested properly as many stickies and reviews/stories (some were really useful sources of information) seem to have got lost in the migration, with the prospect of manual transfer being the best offer so far.....obviously not going to happen while the current list (now, where is that list....) of bugs is being addressed...
Posted on 28/12/2016 17:12
BoleroBoy you raise a very sore point...
As both a Nominated Member of Club Council and CL Owner I have had a very keen interest in the development of this new site, ever since it was announced last year. As I have a long history in both marketing and various technical disciplines I asked to be a 'Beta Tester' at an early stage.
I was assured, on repeated occasions that I would be able to Beta Test the site on behalf of CL Owners and CL Visitors. However, despite regular reminders, I was not afforded the opportunity and was told 2 or 3 weeks before launch it was 'too difficult' for me to test the site at all.
Overall, IMHO the new site offers a number of advantages to CL owners. The navigation around the site is generally better, the Stars System is better but there are a significant number of issues and bugs that still need to be urgently fixed. As Alan has said (and he is not alone) the transfer of data from the old to the new site was not 100% effective. Hence a number of CL's have lost vital details / photos / reviews. The Search / Filters section is definitely not working correctly.
I'm trusting that the Club will work quickly to resolve these issues. I'm assured that the new site allows them to fix and adapt the site much more quickly. Unfortunately the ability for CL owners to update / add their own data / photos has not yet been implemented and I have no timeline on when this might come about. Until then we (as CL owners) are in the hands of Club employees to do the updates for us.
I trust the Club will resolve the issues raised on CT - and by me directly with Club management on behalf of the 50+ CL owners I'm in touch with - as quickly as possible in January.
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Posted on 28/12/2016 19:43 by nelliethehookerCG, I think that it's wishful thinking on your part that all will be sorted by January, unless you mean Jan 2018 of course, seeing how long they took to come up with this excuse for a new version of their web site.
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