How to book a CL on the revised website

CholseyGrange replied on 07/10/2022 11:31

Posted on 07/10/2022 11:31

If you were wondering how to book a CL on the recently revised club website, there is now a YouTube video guide. 

brue replied on 08/10/2022 11:15

Posted on 07/10/2022 22:07 by DavidKlyne

Nellie

Whilst I now do a lot on my phone through apps which I previously did on a laptop there are some things that are just better on a laptop. Last year I treated myself to a nice HP laptop with a 14 inch screen which suits me as I do a lot of word processing whilst I am away. I do have tablet, which I have started to use as a sat nav but other than looking at Social Media I find it very slow when it comes to typing anything. I have always taken a laptop away with me and my current one is quite compact. At home I always use my desktop with a large screen.

David

Posted on 08/10/2022 11:15

I'm all for using a phone if possible, it's my idea of a mini computer, the CL booking experience is poor on my android phone and this needs rectifying by CAMC. Otherwise it looks as though CLs are of low importance. 

Casandra replied on 08/10/2022 15:01

Posted on 08/10/2022 15:01

The tutorials that the club is putting out to members is an insult and an effort to placate the problems they have caused - the system is still broken

 

I wanted to find CL’s On ANGLESEY - I type in Anglesey and get many options with the word Anglesey but not Anglesey UK - that doesn’t come up as an option. If I type in Anglesey UK system keeps telling me to put a location in - on your website Anglesey UK doesn’t seem to exist????

Can anyone please tell me how I can find THE PRICE IF A CL AND MOST IMPORTANTLY DIRECTIONS TO SELECTED CL. Do I have to ring every CL that I’m interested in to find these details????????

Using filters I want to search out CLs only, but I cant I cannot deselect Club sites I am forced to search for those as well.

brue replied on 08/10/2022 15:22

Posted on 08/10/2022 15:22

You're right it doesn't like Anglesey does it! I typed in Wales after that, with trepidation as we have an English hamlet called Wales near us. The location selection bar is not fit for purpose, sadly.

Wales threw up all sorts of answers. It is expecting you to search by map but some just want place names and a simple search.

brue replied on 08/10/2022 15:50

Posted on 08/10/2022 15:50

The CL search doesn't like county searches either. I tried Warwickshire Uk,  which it recognised but only came up with two sites the main CAMC Warwick Race Course site and the CL at Hatton Locks. 

reported via Booking Experience feedback.

replied on 08/10/2022 21:24

Posted on 08/10/2022 15:22 by brue

You're right it doesn't like Anglesey does it! I typed in Wales after that, with trepidation as we have an English hamlet called Wales near us. The location selection bar is not fit for purpose, sadly.

Wales threw up all sorts of answers. It is expecting you to search by map but some just want place names and a simple search.

Posted on 08/10/2022 21:24

The user and all related content has been deleted

Takethedogalong replied on 09/10/2022 09:28

Posted on 08/10/2022 21:24 by

Just out of curiosity, I typed in Ynys Môn. Result!

Posted on 09/10/2022 09:28

Love it🤣 it was our original plan to go to Anglesey, but we opted to go East instead. I must remember this next time we need to search. 

It’s because the search engine is Worldwide, as used on Overseas that there are so many problems. CL names are often very unusual, and a lot start with “The …..” so it doesn’t work as well on the “type in first three letters”☹️

GTrimmer replied on 09/10/2022 14:48

Posted on 08/10/2022 11:15 by brue

I'm all for using a phone if possible, it's my idea of a mini computer, the CL booking experience is poor on my android phone and this needs rectifying by CAMC. Otherwise it looks as though CLs are of low importance. 

Posted on 09/10/2022 14:48

My impression is just that - the Club appears to regard CLs  in a very low light. They don't bringthe money trough the tills like Club Sites.  

We have used two club sites in the last two years - for one night each.  Comparing CL prices with Club prices, why wouldn't  we?

brue replied on 10/10/2022 09:02

Posted on 08/10/2022 21:24 by

Just out of curiosity, I typed in Ynys Môn. Result!

Posted on 10/10/2022 09:02

An inspired search option, I think you've cracked it! laughing

brue replied on 13/10/2022 08:24

Posted on 13/10/2022 08:24

I've just tried a CL search again. This time I typed in Somerset UK as a location. Apart from CAMC main sites being included the list only extended to 20 sites listed alphabetically  then I could go no further, just one page. 

I'm looking for lists as the map search on a smart phone is too wobbly. 

I'm not using the CAMC app is it any better on there?

This is very disappointing.

Hja replied on 13/10/2022 09:42

Posted on 13/10/2022 08:24 by brue

I've just tried a CL search again. This time I typed in Somerset UK as a location. Apart from CAMC main sites being included the list only extended to 20 sites listed alphabetically  then I could go no further, just one page. 

I'm looking for lists as the map search on a smart phone is too wobbly. 

I'm not using the CAMC app is it any better on there?

This is very disappointing.

Posted on 13/10/2022 09:42

Yep. Yet another part of the “member experience” not working properly. Given that the Club are saying (see Rowena’s post on New Booking System thread) that they are endeavouring to resolve KNOWN technical issues I think it is important to report such issues to the Club via the report feature in My New Booking Experience on the web site. Even if you don’t get a reply! 

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