CL's that advertise incorrect prices

WanderingRover replied on 12/05/2014 18:33

Posted on 12/05/2014 18:33

Over the years of being a member I am amazed how many CL owners think advertising incorrect prices is acceptable and while I accept the club do not intervene with CL prices I do feel they owe a duty of care to members to ensure advertising is correct. Under normal advertising legislation this would be not allowed as misleading to consumers.

I personally will not book a CL when I confirm the price over the telephone if it differs to the club website (I accept the site book comes out every two years and prices can change). I would like to know if other members have similar problems. On some occasions site owners, when I have checked the price that is on the clubs website say ‘you must be using an old book’ my reply is the internet is NEVER an old book.

It really is an issue that I feel strongly about and quite often I don’t go to what may be good and affordable CL’s because they do not treat the customer with respect by being honest and upfront with  their pricing and this suggests to me they are not the people to do business with.

LouMid replied on 30/08/2017 16:11

Posted on 30/08/2017 16:11

Posted on 18/08/2017 22:03 by Endeavor

We have taken to re-confirming the booking 2 days prior by email to check everything is OK for the assurance of the CL owner and ourselves.

I might start re-confirming bookings/price, having just returned from a CL which charged me £3 a night more than I expected. I had confirmed the price with the owner as £12 per night plus £3 for extras when I booking over the phone several months ago and paid a deposit. However when I came to pay was told it was £15 plus £3 for extras. At least if you have it in writing and show the CL owner they can't alter it.

 

 

Fisherman replied on 30/08/2017 20:25

Posted on 30/08/2017 20:25

Which CLwas it so I can add it to those I wont use. Too many Cl owners now abusing their position re pricing.

Arrivakids replied on 03/09/2017 19:07

Posted on 03/09/2017 19:07

My experience is this , some Cl sites ask for a  deposit some don't, as we have to ring them for availability if i don't like what i hear then i do not book it's that simple . I do think some of the Cl are charging more than they should be . Some are better than others. Sometimes we get it right sometime we don't . 

nelliethehooker replied on 03/09/2017 20:20

Posted on 03/09/2017 20:20

Have recently booked 7 sites for our next trip, 1 commercial & 6 CLs, none of which asked for a deposit, and all of them are charging the price quoted on the web site.

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