CLs reluctant (understandably) to forward book

 This is a condition of your Certificate, breach of
which could also put your cover at risk should a
claim arise under your public liability insurance.
All members carry a membership card so
please ask to see this as evidence of current
membership. Check the expiry date and note
the member’s name, address, telephone number
and membership number in your booking-in
diary, just in case any queries arise. Quite a lot of
members complain to us that owners do not ask
to see their cards. They like to know that CLs are
for their exclusive use

Never been asked for my address

We have always been happy to pay a bit to secure one of only five pitches that might be available on a CL we love up to a year or more in advance. In fact I used to pay the full amount off by the time we arrived at our favourite Cornish CL. We did have to cancel one time (Dad taken very ill) CL owner relet what she could and reimbursed us this very kindly. We didn’t expect more.

Mixed feelings about deposits on Club Sites. It won’t affect us that much, only time we advance book these is for a particular event. Otherwise I book as we head off, going elsewhere if a Site is full. It wil ease off gradually as overseas gets back on line for a lot more, and others decide touring isn’t for them and take to the skies again.

CLs vary so much. Some clearly are trying to run it as a business, others more as a hobby with the potential for some pin money. With a maximum of five, any cancellation is a significant impact on income if unable to resell the pitch. Perhaps that is why some overbook, like airlines, to account for no shows and "wing it" if everyone turns up.

Reasons for cancellation can vary from the trivial (rain in the forecast, going elsewhere) to the serious (sickness, breakdowns, recently for me - insufficient fuel, covid restrictions etc). Also it could be argued that the owner has only really lost income if fully booked and had turned customers away.

What is the equitable approach to this issue, one night's fee as per CAMC? 

What is this one night' fee? That only applies to leaving early?

Are CL users of a different mindset?

A far superior one John, a far superior one.🤣🤣

In all honesty and joking aside I do think that there is generally less speculative booking with a C.L. than a Club site. Plus most users of C.L.s do recognise that you are taking up 20% of the site's booking capacity in one go so there is more of an obligation to show willing.

I have had to cancel C.L.s due to various reasons but can't ever remember doing so simply due to not being bothered and I have no objection to any C.L. owner keeping my deposit if I do have to cancel. I have sometimes left earlier than planned but again never bothered asking for a refund.

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Just a bit off topic. From what. the site staff here have said, they have seen a big rise in "no shows "here this year,  mainly it seems by new members with motor caravans/campers ?

They hope the new system with deposits will reduce it

Last year when I rang up to book a CL, the owner did tell me that he had read on Facebook of people booking at a number of sites at the same time and simply not bothering to cancel the ones they are not going to use, so perhaps it is quite common, although he didn't mention if he had a lot of no shows himself.

On club sites they could not do that as only one booking for the dates concerned would be accepted

Talking to the site owner, when I went to pay yesterday, and she said that she'd had a no show the previous night without any call to say they were not coming, and it was usually around this time of year that she got no shows, so perhaps the weather a factor. She also said that she keeps a record of those that don't turn up so as to refuse them a pitch should they try and book one at another date.