CL search doesn't work

obbernockle replied on 18/12/2016 19:26

Posted on 18/12/2016 19:26

The  CL search facility on the new web site is useless. I have tried on and off for a few days now, and I really have had enough. Another thread here advised to the "search by map" then click "CL's" but I can't get this to work either. This new web site really is an abortion.

InaD replied on 28/12/2016 08:59

Posted on 28/12/2016 08:59

Search criteria don't appear to work at all; in another thread "If it is not broke" I posted to say that I'd looked for an AO site, suitable for MHs, shower and WC in Lancs.  It returned 49!  Last time (pre new website)  a similar search returned about 6, from memory. AlanGL7, Greenacres CL, posted in that thread to say he'd been told by EG that the filter issue would be fixed in 'early January'.

The year wasn't specified though....

Seriously, this is just not acceptable and should have been working correctly from day 1.

HelenandTrevor replied on 28/12/2016 10:26

Posted on 28/12/2016 10:26

Very disappointing that the CL search is faulty,  I have also tried to search for CL'S for next year, used the filter to show dog friendly ones but they all came up! 

JoJo9 replied on 28/12/2016 16:40

Posted on 28/12/2016 16:40

I'm having the same problems when looking for sites which are adult only and where dogs are allowed. I'd love to know how much The Caravan Club spent on this new website. At least I'm a member of The Camping and Caravan Club so I think I'll be looking for sites through them for next year.

bazwilson replied on 30/12/2016 10:15

Posted on 30/12/2016 10:15

The new web site is a disaster!

 

1) when searching for a cl they have removed any search criteria, so you can no longer see if a cl has a hook up, is dog friendly or has public transport nearby.

 

2) They have almost hidden search by map!

 

This new site is a real disaster.

Takethedogalong replied on 30/12/2016 13:06

Posted on 30/12/2016 13:06

I have just been searching for a CL, gone all around the houses, clicking this, clicking that, getting nowhere fast!

This is a complete bloody shambles of a website, and this paying member is fast getting very very fed up. Just how the bloody hell can we search CLs quickly and efficiently with a website not fit for purpose and a two year out of date handbook?

It really isn't good enough. The last bit of advice I got from the Club was "could you use another device?" This so called multi million pound market leading holiday provider should be hanging it's head in shame!

yellyellyell

Tinwheeler replied on 30/12/2016 13:20

Posted on 30/12/2016 13:20

I hope CL owners are taking every opportunity to publicise their sites elsewhere while this sorry state of affairs continues.

Watendlath replied on 30/12/2016 16:48

Posted on 30/12/2016 16:48

They should also complain long and loud to Grimstead Towers to make them fully aware that the powers that be are costing them business as members give up with the lack of search facilities and either go C&CC or just return to those CLs they know and don't try new ones

brue replied on 30/12/2016 18:22

Posted on 30/12/2016 18:22

I've just tried the search and it's working ok. It filtered out various facilities and it looks as though earlier problems have been resolved. (Windows 10, Chrome.)

Watendlath replied on 30/12/2016 19:06

Posted on 30/12/2016 19:06

Still gives the entire list of UK towns when searched using Firefox  but works properly when using Microsoft Edge

nelliethehooker replied on 30/12/2016 19:16

Posted on 30/12/2016 19:16

It might be ok on one system but why not all applications? Like you I use W 10 &Chrome, but even then the search facility doesn't work properly, as I found with a search for CLs in Warwickshire.yell

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