CL Prices not always up to date on Club website

lagerorwine replied on 03/02/2021 10:48

Posted on 03/02/2021 10:48

If the 2021/22 Handbook shows the correct latest prices charged by CLs, why is the Club website showing out of date prices - obviously the club has the information, as its in the handbook.

Example - Hall Croft CL, Ilkley, West Yorkshire (just booked a few days) - book shows £20 which is correct, but the Club website shows £15 

Surely, when the information is available for printing, the website should be updated at the same time?

replied on 07/02/2021 12:07

Posted on 07/02/2021 11:10 by MikeyA

The problem with mobile phones is you never know whether the other person is busy, it is much better to send a text message.

Posted on 07/02/2021 12:07

The user and all related content has been Deleted User

Tinwheeler replied on 07/02/2021 12:48

Posted on 07/02/2021 11:45 by MikeyA

Corners/Tinners 

Have you never been in a supermarket and answered a unknown call just to stop it ringing  even though you don't wish to have a conversation? The advantage of a text message is you can enquire if they have availability for specific dates and the site owner can check at their leisure and reply.

 

Posted on 07/02/2021 12:48

No, I have never done that. There are other ways if you have a decent phone.

In my experience, texts and emails can be, and are, ignored. I always telephone a CL as I like an instant response even if it's "I'll call you back in an hour". Ignored emails have caused me to take my business elsewhere.

Cornersteady replied on 07/02/2021 12:49

Posted on 07/02/2021 11:45 by MikeyA

Corners/Tinners 

Have you never been in a supermarket and answered a unknown call just to stop it ringing  even though you don't wish to have a conversation? The advantage of a text message is you can enquire if they have availability for specific dates and the site owner can check at their leisure and reply.

 

Posted on 07/02/2021 12:49

That is so totally illogical and doesn't make sense at all.

Yes I have but I'm not a business am I? I can afford to ignore such unknown calls as they won't offer me any business.

If I were a CL owner, or indeed selling anything, I'd pick up that call before they went somewhere else.

JVB66 replied on 07/02/2021 12:59

Posted on 07/02/2021 11:45 by MikeyA

Corners/Tinners 

Have you never been in a supermarket and answered a unknown call just to stop it ringing  even though you don't wish to have a conversation? The advantage of a text message is you can enquire if they have availability for specific dates and the site owner can check at their leisure and reply.

 

Posted on 07/02/2021 12:59

When out I normally have my phone on vibrate wink,so if in somewhere not convenient then I can see who called when it was convenient cool

lagerorwine replied on 07/02/2021 15:46

Posted on 07/02/2021 15:46

Just to confirm a few things that have been raised in the discussion -

I selected the site for its close proximity to Ilkley, and public transport links to other towns (assuming they are safe to use when we arrive), I read the reviews before choosing the CL, so I was aware that the cost was £20 before ringing the site owner(a previous reviewer mentioned the cost was £20) Hopefully it will meet ours needs.

The CL owner confirmed the price of £20 during our conversation, and held off asking for a deposit, due to current circumstances, until nearer the time of arrival.

I raised the original post, due to the price discrepancy, as I had thought that the club, whilst compiling the SD, would have checked/updated the website accordingly. Do such additions as of hardstandings, serviced pitches etc get checked, or is it a simple 'are you still open and want listing'?

Tinwheeler replied on 07/02/2021 15:57

Posted on 07/02/2021 15:57

Only the club, or a CL owner, can tell you the process for compiling a new SD, LoW.

nelliethehooker replied on 07/02/2021 20:07

Posted on 07/02/2021 12:48 by Tinwheeler

No, I have never done that. There are other ways if you have a decent phone.

In my experience, texts and emails can be, and are, ignored. I always telephone a CL as I like an instant response even if it's "I'll call you back in an hour". Ignored emails have caused me to take my business elsewhere.

Posted on 07/02/2021 20:07

I've found the reverse is true. Just booked 9CLs and 7 of them were by email, receiving confirmation from them all within 24hrs, and the occasional one almost instantaneously. The others I had to book was by phone as they don't list an e-mail address on either the CC's website, or in the Site Directory. 

I've found in the past, when trying to phone a site, that if they are not answering and the call goes to voicemail/answerphone it is often days before my call is returned, if at all. I'm just glad that more and more owners are getting both email addresses and their own websites. I just wish that the links that they supply actually work and I don't have to spend time trying to figure out where they've slipped up when listing them.

While I'm expressing my frustrations with a few CL owners with regards to bookings, a further one is where they list their website and it has nothing to do with the CL but some other business that they run from their property.yell

nelliethehooker replied on 07/02/2021 20:14

Posted on 07/02/2021 20:14

I selected the site for its close proximity to Ilkley, and public transport links to other towns (assuming they are safe to use when we arrive), I read the reviews before choosing the CL, so I was aware that the cost was £20 before ringing the site owner(a previous reviewer mentioned the cost was £20) Hopefully it will meet ours needs.

LoW, there is a regular/frequent bus service from just outside the site, which goes into Ilkley one way and I think to Keighley the other. For us it was about a 20 min walk, at most along the road into the town, and there's also a path along by the river in both directions which can be reached by a short footpath directly opposite the entrance. We enjoyed our stays there, but do not co spider it to be worth £20 pn, but you may well think it is worth it.

allanandjean replied on 07/02/2021 20:16

Posted on 07/02/2021 11:10 by MikeyA

The problem with mobile phones is you never know whether the other person is busy, it is much better to send a text message.

Posted on 07/02/2021 20:16

The problem with mobile phones is that you never know if the other person has got your text.

So the lady who agreed to meet me last week did not know that,  as I was driving to meet her, at the time she had requested, I had not got her message.

She seemed surprised at my comment that the point of a telephone was, even if only occasionally, to actually telephone.

I have been trying to book a couple of rallies recently and despair at the fact that people, who are giving of their time and effort, seem unable or unwilling to act upon emails, despite this being given as a way to communicate and have defaulted to the tried and trusted phone call.

allanandjean replied on 07/02/2021 20:36

Posted on 07/02/2021 20:36

Whilst not exactly what the OP asked I have just recalled a conversation with a site warden.

I called in at a popular Lake District site and asked if it was OK to have a look around, which it was.

As I was about to leave I Commented that I hoped to visit sometime but whenever I looked online it was almost always fully booked.

The wardens response was that it was always best to phone as despite what head office may think they could not, and did not, spend all day updating the availability.

I have taken his advice a few times and always got a pitch at either the exact, or close to the, dates wanted.

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